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- Tasks: Lead MICE sales strategy for US and Canada, managing accounts and driving revenue.
- Company: Join Meliá, a global family with over 350 hotels in 40+ countries, celebrating excellence and unforgettable experiences.
- Benefits: Enjoy 29 days holiday, pension scheme, health cover, discounts, and personal development opportunities.
- Why this job: Be part of a dynamic team, grow your career globally, and make a real impact in hospitality.
- Qualifications: 2+ years in hotel sales, strong MICE understanding, fluent in English, and a proactive mindset.
- Other info: Embrace a culture of recognition, diversity, and sustainability while working in an exciting environment.
The predicted salary is between 36000 - 60000 £ per year.
Proactive Sales Manager – MICE UK
Based in London – Covering the US & Canada Market
\”The World is Yours with Meliá\”
At Meliá, we don\’t just offer jobs — we offer journeys.
Discover a world of limitless opportunity where your talent takes centre stage, your growth has no boundaries, and your work opens doors across continents. With over 350 hotels in 40+ countries, joining Meliá means becoming part of a global family that celebrates excellence, passion, and unforgettable guest experiences.
We’re currently seeking a driven, dynamic, and globally mindedProactive Sales Manager – MICE UK to lead our MICE strategy for the US and Canadian markets across our iconic London hotels:ME London, Meliá White House, and Meliá London Kensington .
What You’ll Do:
As ourSales Manager – MICE , you will:
- Lead new business development and manage existing MICE accounts focused on the US and Canada.
- Execute the MICE sales strategy to deliver on revenue targets and occupancy goals across our London hotel cluster.
- Represent Meliá at international events, industry roadshows, fam trips, and networking opportunities to grow brand presence and drive inbound MICE business.
- Collaborate with the Revenue, Groups & Events, and Operations teams to ensure seamless event execution and customer satisfaction.
- Analyse performance metrics and market trends to shape proactive sales actions and pricing strategies.
- Support business planning, reporting, and forecasting to help drive long-term growth and profitability.
What We’re Looking For:
- 2+ years’ experiencein hotel sales (4* or 5* environment)
- Strong understanding of theMICE segment
- Confident in international business development, with theflexibility to travel as needed
- Familiarity withFOCUSor similar CRM/sales systems
- Professional fluency in English (other languages are a plus)
- A proactive, passionate, and people-focused individual who thrives in a global hospitality setting
Because belonging to the great Meliá family is being VIP
- Holidays: 29 days’ holiday including 8 public holidays (increase up to 31 with the length of service)
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
- Meals on duty, Payday Parties and Laundry
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .
Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is \”Towards a sustainable future, from a responsible present \”. Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the \”Protect Your Application \” page.
If you want to be “Very Inspiring People “, follow us on:
INSTAGRAM – TIKTOK – LINKEDIN – INDEED –GLASSDOOR
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MICE Manager employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MICE Manager
✨Tip Number 1
Network actively within the MICE industry, especially focusing on connections in the US and Canada. Attend relevant trade shows and events where you can meet potential clients and partners, as personal relationships are key in this sector.
✨Tip Number 2
Familiarise yourself with Meliá's brand values and unique selling points. Understanding what sets Meliá apart will help you articulate how you can contribute to their MICE strategy effectively during interviews.
✨Tip Number 3
Stay updated on market trends and performance metrics related to the MICE segment. Being knowledgeable about current industry challenges and opportunities will demonstrate your proactive approach and strategic thinking.
✨Tip Number 4
Prepare to discuss your previous successes in hotel sales, particularly in the MICE segment. Be ready to share specific examples of how you've driven revenue and managed accounts, as this will showcase your experience and capability.
We think you need these skills to ace MICE Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel sales, particularly within the MICE segment. Emphasise any achievements in business development and account management that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the MICE market. Mention specific examples of how you've successfully driven sales or managed accounts in previous roles.
Highlight Relevant Skills: In your application, clearly outline skills that are crucial for the role, such as proficiency in CRM systems like FOCUS, fluency in English, and your ability to analyse market trends and performance metrics.
Showcase Your Proactivity: Demonstrate your proactive nature by including examples of how you've taken initiative in past roles, whether through leading projects, developing strategies, or enhancing customer satisfaction.
How to prepare for a job interview at Melia Hotels International
✨Research Meliá Hotels
Before your interview, take the time to learn about Meliá Hotels and their values. Understand their MICE strategy and how they operate in the US and Canadian markets. This will show your genuine interest in the company and help you align your answers with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in MICE sales. Prepare examples from your past experience where you successfully developed new business or managed existing accounts, highlighting your proactive approach.
✨Showcase Your Networking Skills
As a MICE Manager, networking is crucial. Be ready to discuss your experience at industry events and how you've built relationships that have led to successful partnerships. Highlight any specific events you've attended and the outcomes of those connections.
✨Demonstrate Analytical Skills
Meliá values data-driven decision-making. Be prepared to talk about how you've used performance metrics and market trends to shape your sales strategies in the past. This will illustrate your ability to contribute to the company's long-term growth and profitability.
