At a Glance
- Tasks: Manage group sales requests and convert leads into bookings for Meliá hotels.
- Company: Join the vibrant Meliá family in a dynamic hotel environment.
- Benefits: 28 days holiday, bonus scheme, health cover, and travel discounts.
- Other info: Access to online learning and career growth opportunities across 350+ hotels.
- Why this job: Be part of a global team and grow your career in hospitality.
- Qualifications: Degree in Tourism or Hospitality, fluent in English, great communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries, all with the feeling that you are part of a big family.
INNSiDE Manchester: The cosmopolitan place to be in one of Manchester’s liveliest districts. Contemporary architecture, avant-garde British style and a dash of Spanish warmth and friendliness combine to perfection in a city hotel in one of Manchester’s most dynamic and lively districts. Surrounded by restaurants, museums, boutiques and theatres that perfectly reflect the vibrancy and excitement of this amazing city. Designed for enjoyment and relaxation, this is the perfect place to fall in love with the city.
12 Month Fixed Term Maternity Cover
- Hotel discounts
- Health cash back plan
- Meals on duty
- Pension scheme
- Loyalty rewards and referral bonuses
Groups & Events Sales Executive Mission: Manage group price requests for accounts assigned to the M&E, BT and Travel Agent sales network and from centralised MICE channels (meliapro.com and CVent), responding to each request within the time limits defined by M&E to generate group business for company hotels.
Responsibilities will include, but are not limited to:
- Ensure appropriate follow-up for all budgeted leads with both the hotel and the client to convert as many groups as possible.
- Provide hotel information such as technical sheets, brochures, promotional packages, etc. to clients and accompany them on hotel site inspections.
- Receive and attend to all group requests that come from Account Managers and centralized channels, responding to them as required by standards and within the time period defined.
- Implement the price quotation process applying the standards and tools for each group or event request based on the customer profile, their needs and their language. Monitor price quotes based on whether they are sent direct to the customer or through the Account Manager.
- Encourage site inspection for potential groups to increase the chances of conversion. Coordinate site inspections with hotels and clients and follow up with hotels on the results of the visit.
- Give visibility to sustainable attributes in the customer relationship (under the instructions of the marketing & branding department).
What we are looking for?
- Degree in Tourism, Hospitality or similar.
- Fluent in English. Additional Spanish and Italian would be preferable.
- Excellent personal presentation.
- Great ability to communicate and negotiate.
- Knowledge of PMS Opera Cloud and Focus tools.
- Availability to travel.
Because belonging to the great Meliá family is being VIP.
Holidays: 28 days’ holiday including 8 public holidays.
- Bonus scheme
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
The successful candidate must already have eligibility to work in the UK.
At Meliá we are all VIP. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
Group Sales Executive in Manchester employer: Melia Hotels International
Meliá Hotels International is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With flexible working hours and opportunities for growth within the luxury hospitality sector, you will be part of a dynamic team dedicated to creating memorable experiences for our guests in the heart of Greater London.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Sales Executive in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Group Sales Executive role!
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, engaging summary of your experience and what you can bring to Meliá. Make it memorable and tailored to the hospitality industry.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of the Meliá family from the get-go, which is pretty awesome!
We think you need these skills to ace Group Sales Executive in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about joining the Meliá family and contributing to our vibrant culture.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in sales and customer service. We appreciate when candidates take the time to align their skills with what we’re looking for in a Group Sales Executive.
Be Clear and Concise:Keep your application straightforward and to the point. We value clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it reaches us directly and gives you the chance to explore more about what we offer at Meliá.
How to prepare for a job interview at Melia Hotels International
✨Know Your Stuff
Before the interview, make sure you’re familiar with Meliá’s values and mission. Understand their approach to hospitality and how they integrate sustainability into their services. This will show your genuine interest in the company and help you connect your skills to their goals.
✨Showcase Your Communication Skills
As a Group Sales Executive, strong communication is key. Prepare examples of how you've successfully negotiated or communicated with clients in the past. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Be Ready for Role-Specific Questions
Expect questions about managing group requests and your experience with tools like PMS Opera Cloud. Brush up on your knowledge of these systems and think of scenarios where you’ve used similar tools to achieve results. This will demonstrate your readiness for the role.
✨Dress to Impress
First impressions matter! Dress smartly and professionally to reflect the high standards of Meliá. A polished appearance not only boosts your confidence but also shows that you take the opportunity seriously and respect the company’s image.
