The Level Lounge F&B - Outlet Manager in London

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My Meliá Rewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My Meliá Benefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Job mission:

As the Level Lounge F&B - Outlet Manager, you will support the leadership of The Level operations, ensuring exceptional guest experiences while driving financial performance and operational excellence. You will contribute to team leadership, service quality, and the delivery of premium experiences for VIP guests.

Your responsibilities:

• Support departmental financial performance, including revenue, costs, and profitability targets.
• Monitor and control budgets, inventory, and purchasing processes in line with company standards.
• Analyse operational performance across breakfast, restaurant, room service, and events.
• Track and report on KPIs including food cost, labour efficiency, and service quality.
• Assist in the preparation and execution of the annual Food & Beverage budget.
• Ensure full compliance with HACCP, Health & Safety, and internal policies.
• Implement and maintain Meliá brand standards, service procedures, and operational guidelines.
• Support daily operations, ensuring consistency, efficiency, and high-quality guest service.
• Lead, motivate, and support the team to deliver exceptional and personalised guest experiences.
• Contribute to continuous improvement initiatives, including sustainability and departmental action plans.

What are we looking for:

• Previous experience in Food & Beverage supervision or management.
• Strong understanding of financial controls and operational KPIs.
• Passion for delivering premium guest experiences.
• Leadership and team management skills.
• Strong organisational and analytical abilities.
• Flexibility to work shifts, including weekends.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

We also prioritize the sustainable and responsible growth of our industry and our employees, encouraging a culture of well-being and safety within the hotel industry.