At a Glance
- Tasks: Lead a dynamic Food & Beverage team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Meliá, a global hospitality leader with endless growth opportunities.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Other info: Embrace diversity and sustainability while advancing your career in a supportive environment.
- Why this job: Be part of a vibrant team and make a real impact in luxury hospitality.
- Qualifications: Experience in Food & Beverage or luxury hospitality, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job mission:
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Your responsibilities:
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service.
- Lead by example, supporting and motivating team members to achieve high service standards.
- Allocate duties and responsibilities according to operational needs and business levels.
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates.
- Deliver warm, personalised, and professional guest experiences at all times.
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations.
- Promote additional sales opportunities and maximise guest satisfaction.
- Support the induction and training of new team members in line with hotel standards.
- Assist with stock monitoring and communicate shortages or ordering requirements to management.
- Take responsibility for the outlet in the absence of management and support operational decision-making.
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures.
- Anticipate guest needs and exceed expectations whenever possible.
What are we looking for:
- Previous experience within Food & Beverage or luxury hospitality environments.
- Strong leadership and communication skills.
- Passion for delivering exceptional guest experiences.
- Excellent organisational skills and ability to work in a fast-paced environment.
- Professional, proactive, and service-driven attitude.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- High attention to detail and commitment to quality service standards.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the 'Protect Your Application' page.
The Level Lounge F&B - Outlet Manager 1 in London employer: Melia Hotels International
At Meliá, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With opportunities to work across various countries, our team members enjoy unique benefits such as My MeliáRewards and flexible compensation, all while being part of a diverse and inclusive global family dedicated to delivering outstanding guest experiences.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Level Lounge F&B - Outlet Manager 1 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at Meliá or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Meliá's values and culture, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your passion for exceptional guest experiences.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. Meliá values authenticity, so don’t be afraid to let your enthusiasm for the role shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your interest in the position and keeps you fresh in the minds of the hiring team.
We think you need these skills to ace The Level Lounge F&B - Outlet Manager 1 in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the food and beverage industry shine through. We want to see your enthusiasm for delivering exceptional guest experiences and how you can bring that energy to our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in food and beverage or luxury hospitality. We love seeing how your previous roles have prepared you for this position, so don’t hold back on those details!
Be Professional Yet Personal:While we appreciate professionalism, don’t forget to add a personal touch to your application. Share a bit about yourself and what makes you unique – we’re looking for individuals who can connect with our guests and team alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our Meliá family!
How to prepare for a job interview at Melia Hotels International
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Meliá. Familiarise yourself with the menu, including daily specials and popular items, so you can confidently recommend dishes during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight how you motivate others and maintain high levels of professionalism, as these are key traits for the Outlet Manager role.
✨Demonstrate Guest-Centric Attitude
Think of specific instances where you've gone above and beyond to enhance guest experiences. Be ready to discuss how you anticipate guest needs and exceed their expectations, as this aligns perfectly with Meliá's commitment to exceptional service.
✨Emphasise Flexibility and Adaptability
Be prepared to talk about your ability to work in a fast-paced environment and handle shift changes. Share examples of how you've adapted to unexpected situations in previous roles, showcasing your proactive and service-driven attitude.
