At a Glance
- Tasks: Manage corporate accounts and drive sales in a dynamic hotel environment.
- Company: Join Meliá, a global family with endless growth opportunities.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Be part of a passionate team making unforgettable experiences for guests.
- Qualifications: Experience in hotel sales and strong relationship-building skills required.
The predicted salary is between 42750 - 52250 £ per year.
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you.
Job mission:
As Cluster Corporate Sales Manager, you will develop and manage a portfolio of corporate and key accounts across the Meliá London cluster. Through proactive sales activity, account development and market analysis, you will identify new business opportunities, strengthen existing partnerships and contribute to achieving corporate revenue, ADR and occupancy targets.
Your responsibilities:
- Manage and develop a portfolio of existing corporate and key accounts, building strong relationships with decision-makers and bookers.
- Proactively identify and secure new high-potential corporate accounts across the London market.
- Conduct regular client appointments, hotel show-rounds, presentations and account meetings to drive business and strengthen relationships.
- Negotiate corporate rates in line with hotel objectives and business plan targets, with a focus on high-ADR accounts.
- Monitor corporate sales performance, account production and market trends, taking action to maximise revenue and profitability.
- Develop Account Development Plans and implement targeted sales initiatives to grow account production and market share.
- Participate in sales blitzes, roadshows, FAM trips, networking events and other business development activities.
- Identify new opportunities through market research, arrivals, industry publications, agencies and consortia, supporting the acquisition of new business.
- Maintain accurate account information, contracts, contacts and sales activity within relevant CRM systems and provide regular updates to the Director of Sales.
- Support the wider sales team and contribute to corporate sales projects, leading by example and promoting a positive, productive and collaborative team environment.
What are we looking for:
- Proven experience in hotel sales, corporate sales or account management.
- Strong track record of developing existing accounts and winning new business.
- Excellent relationship-building and networking skills, with confidence engaging senior decision-makers.
- Strong commercial awareness and understanding of revenue, ADR and occupancy.
- Proven ability to negotiate rates and identify opportunities to increase account production.
- Excellent communication, presentation and influencing skills.
- Proactive, target-driven and confident in identifying new business opportunities.
- Strong analytical and organisational skills, with excellent attention to detail.
- Ability to manage multiple accounts, priorities and stakeholders in a fast-paced environment.
- Eligibility to work in the UK is essential.
At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
Head of Groups & Events Sales 1 in London employer: Melia Hotels International
Meliá Hotels International is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With flexible working hours and opportunities for growth within the luxury hospitality sector, you will be part of a dynamic team dedicated to creating memorable experiences for our guests in the heart of Greater London.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Groups & Events Sales 1 in London
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We think you need these skills to ace Head of Groups & Events Sales 1 in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Melia Hotels International and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Melia Hotels International
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
