At a Glance
- Tasks: Manage group enquiries and deliver exceptional client experiences in events.
- Company: Join Meliá, a global family with endless growth opportunities.
- Benefits: Be part of a supportive team with a focus on personal and professional development.
- Other info: Embrace diversity and inclusion in a vibrant workplace culture.
- Why this job: Explore exciting career paths while creating unforgettable experiences for clients.
- Qualifications: Sales or hospitality experience preferred; strong communication and organisational skills required.
The predicted salary is between 25000 - 30000 € per year.
Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family. It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step. Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?
REMEMBER: To consider your candidacy, it's important that you are part of the Hotel Management Talent Pool. Additionally, before applying, you must inform your direct supervisor and/or Hotel Director, as well as your HR manager, about your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
Job mission: As a Groups and Events Sales Executive, you will play a key role in driving business performance by managing group and event enquiries, maximising conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.
Your responsibilities:
- Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes
- Support the planning and organisation of the Groups and Events function alongside senior leadership
- Conduct hotel show rounds and actively promote the property to prospective clients
- Coordinate with internal departments to ensure smooth handover and flawless event execution
- Maintain and update booking systems, contracts, and client records accurately
- Monitor and manage the groups and events diary to optimise occupancy and revenue
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
- Identify sales opportunities and contribute to achieving departmental targets
- Provide exceptional customer service and handle enquiries or concerns professionally
What are we looking for:
- Previous experience in a similar sales or hospitality role (preferred)
- Knowledge of Opera or similar systems (desirable)
- A sales-driven mindset with strong commercial awareness
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A positive attitude with a proactive and team-oriented approach
At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
Groups and Events Sales Executive in London employer: Melia Hotels International
Meliá Hotels International is an exceptional employer that offers a vibrant work culture where personal and professional growth is at the forefront. As a Groups and Events Sales Executive, you will be part of a global family that values diversity, equality, and sustainability, providing you with unique opportunities to advance your career while creating unforgettable experiences for clients. With a commitment to fostering strong relationships and a supportive environment, Meliá ensures that every employee feels like a VIP, making it an inspiring place to build your future.
StudySmarter Expert Advice🤫
We think this is how you could land Groups and Events Sales Executive in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Meliá through LinkedIn. Ask them about their experiences and any tips they might have for landing the Groups and Events Sales Executive role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching Meliá's values and recent projects. Show us that you understand our commitment to equality, diversity, and sustainability. Tailor your answers to reflect how you can contribute to these initiatives in your role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous sales experience and how it relates to managing group enquiries. We want to hear about your successes and how you can bring that energy to Meliá.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure to inform your supervisor and HR manager about your interest in the internal selection process – it shows initiative and respect for the team.
We think you need these skills to ace Groups and Events Sales Executive in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and sales. Remember, we’re looking for that spark that makes you unique!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in sales or hospitality that align with the Groups and Events Sales Executive position. This shows us you’ve done your homework and are genuinely interested!
Show Off Your Skills:Don’t hold back on showcasing your organisational and communication skills. We love candidates who can demonstrate how they’ve successfully managed events or client relationships in the past. Use specific examples to illustrate your points!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our Meliá family!
How to prepare for a job interview at Melia Hotels International
✨Know Your Stuff
Before the interview, make sure you’re familiar with Meliá's values and mission. Understand their commitment to equality, diversity, and sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Experience
Be ready to discuss your previous sales or hospitality roles in detail. Highlight specific examples where you maximised conversion rates or delivered exceptional client experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the Groups and Events function and how it contributes to Meliá’s overall success. This shows that you’re not just interested in the role, but also in how you can contribute to the team and the company’s goals.
✨Demonstrate Your Team Spirit
Meliá values a proactive and team-oriented approach. During the interview, share examples of how you’ve successfully collaborated with others in past roles. Emphasise your ability to build strong relationships with clients and internal teams alike.
