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- Tasks: Lead and inspire hotel teams while ensuring top-notch service and operational excellence.
- Company: Join a dynamic hotel brand known for its commitment to quality and guest satisfaction.
- Benefits: Competitive salary, professional development opportunities, and a vibrant work environment.
- Other info: Opportunity to work in a bustling city with a focus on team collaboration and guest experience.
- Why this job: Make a real impact in the hospitality industry and grow your career in a supportive setting.
- Qualifications: 2+ years as a Hotel Manager, strong leadership skills, and a passion for hospitality.
The predicted salary is between 40000 - 50000 £ per year.
Reporting to the Director of Operations of the area, the Hotel Manager is responsible for all operational aspects of the hotel. The role involves managing and inspiring high-performance teams, evaluating and maintaining high service quality, and implementing Melia Hotels International procedures and policies in alignment with strategic plans.
Responsibilities
- Assume responsibility and decision-making for hotel operations.
- Design and implement projects, programs, strategies, budgets and action plans; monitor implementation to achieve established goals.
- Analyze the business plan with the Director of Operations.
- Analyze weekly results for accurate financial projections, occupancy-based staffing reports, and standards set for the hotel brand.
- Ensure decisions and actions align with budget guidelines and goals to increase incomes, control costs and identify areas of opportunity to achieve the business plan.
- Identify deviation reasons/causes and resolve them.
- Participate with the Director of Operations on budget development and monthly tracking actions to improve identified areas.
- Manage analysis and participation in forecast meetings and business reviews.
- Encourage teamwork and ongoing communication between all departments to ensure staff are aware of their goals, roles and duties.
- Encourage and guide the Head of Department and Executive Committee to increase employee satisfaction.
- Support and develop managers, encouraging both short and long‑term vision regarding departmental objectives, standards and quality results.
- Ensure the leadership style of the heads of department and management is aligned with the organization’s culture.
- Set departmental goals, monitor measures taken and follow up on the results of the action plans of each department.
- Manage union meetings (if necessary) and assist with union‑related issues/tasks.
- Promote training for all staff with a special emphasis on professional development within the hotel structure and/or the company.
- Conduct daily briefings and lead meetings.
- Supervise and evaluate quality standards and the adequate maintenance and functionality of facilities, furniture, equipment and cleaning.
- Ensure proper security measures for both guests and team members.
- Analyze, investigate and inform the Director of Operations about customer service complaints received.
- Participate and collaborate actively in implementing the business plan and defining business strategy.
- Ensure all departmental areas comply with Health and Safety regulations.
Requirements
- Minimum of two (2) years of experience as a Hotel Manager or in a similar position, preferably within a city‑style property.
- Knowledge of the Manchester or close area market is an asset.
- International experience is preferred.
- High proficiency in motivating and developing hotel teams.
- University diploma or degree, preferably in Tourism or equivalent Hospitality and Tourism studies.
- Functional knowledge of all department operations.
- Demonstrated ability in Human Resources Management.
HOTEL MANAGER INNSIDE MANCHESTER (38989) employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOTEL MANAGER INNSIDE MANCHESTER (38989)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the Manchester area. Attend local events or join online groups where you can meet people who might help you land that Hotel Manager role.
✨Tip Number 2
Prepare for interviews by researching the hotel and its culture. Understand their values and how they align with your leadership style. We want you to show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing teams and improving service quality. Highlight specific examples of how you've driven results in previous roles – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HOTEL MANAGER INNSIDE MANCHESTER (38989)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our mission at StudySmarter and Melia Hotels International.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hotel Manager role. Highlight relevant experiences that showcase your ability to manage teams and improve service quality, as these are key aspects of the job.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Melia Hotels International
✨Know Your Hotel Operations
Make sure you brush up on all aspects of hotel operations before the interview. Understand how each department functions and be ready to discuss how you would manage and inspire high-performance teams while maintaining service quality.
✨Showcase Your Financial Acumen
Be prepared to talk about your experience with budgeting and financial projections. Highlight specific examples where you've successfully analysed results and made decisions that aligned with budget guidelines to increase income and control costs.
✨Emphasise Teamwork and Communication
Since the role involves encouraging teamwork across departments, think of examples where you've fostered communication and collaboration. Be ready to discuss how you would ensure staff are aware of their goals and roles.
✨Demonstrate Your Leadership Style
Reflect on your leadership style and how it aligns with the hotel's culture. Prepare to share how you've supported and developed managers in the past, and how you plan to promote professional development within the hotel structure.