At a Glance
- Tasks: Lead and coordinate exciting groups and events, maximising hotel revenue and guest satisfaction.
- Company: Join Meliá Hotels International, a global leader in hospitality with a commitment to diversity.
- Benefits: Enjoy flexible compensation, exclusive discounts, and unique rewards through My MeliáRewards.
- Other info: Embrace a culture of equality and sustainability while advancing your career.
- Why this job: Be part of a dynamic team, shaping unforgettable experiences across various countries.
- Qualifications: 2+ years in management within luxury hotels or MICE, with strong leadership and organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Head of Groups and Events Planning role at Meliá Hotels International. Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job mission:
As Head of Groups & Events Planning, you will be responsible for maximising hotel revenue through the planning, coordination, and delivery of all groups and events. You will lead and develop the Groups & Events Planning team, ensuring seamless execution from contracting to event delivery. Your mission is to drive financial performance across MICE, social events, and related services by implementing strategic planning actions while maintaining the highest standards of guest satisfaction and operational excellence.
Your responsibilities:
- Support the General / Hotel Manager in developing and executing the hotel’s Groups & Events strategy.
- Ensure achievement of budgeted targets for groups, events, and related F&B revenues.
- Oversee contracts, group summaries, BEOs, and pre-con meetings to ensure accuracy and timely delivery.
- Lead and support the Conference & Events Planning team, ensuring optimal workload distribution and performance.
- Ensure smooth handover of confirmed events to hotel operations and maintain strong interdepartmental communication.
- Prepare forecasts, projections, and standard reports on group and event demand and production.
- Monitor event execution, analyse performance, and implement actions to improve operational efficiency and guest satisfaction.
- Promote and attend site inspections, client meetings, and familiarisation visits to increase conversion.
- Build and maintain strong relationships with clients, suppliers, and internal stakeholders.
- Participate in budget preparation, monitoring, and optimisation, analysing P&L, revenues, and expenses.
What we are looking for:
- Experience: Minimum 2 years in a management or leadership role within a similar luxury hotel or MICE environment.
- Strong leadership, organisational, financial, and communication skills.
- Hands‑on, results‑oriented approach with strong analytical thinking.
- Excellent planning ability with a proactive, service‑driven mindset.
- High attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
About Meliá Hotels International:
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritise disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'.
Head of Groups and Events Planning employer: Melia Hotels International
Meliá Hotels International is an exceptional employer that offers a vibrant work culture and endless opportunities for personal and professional growth. As part of our global family, you will enjoy unique benefits through our My MeliáRewards and My MeliáBenefits programmes, which promote a healthy lifestyle and provide exclusive discounts. Join us in a dynamic environment where your leadership in Groups and Events Planning will not only drive financial performance but also enhance guest satisfaction across our luxury hotels worldwide.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Groups and Events Planning
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Melia Hotels International
Don't be shy about reaching out to Melia Hotels International directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Groups and Events Planning
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Melia Hotels International and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Melia Hotels International
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
