At a Glance
- Tasks: Lead and coordinate exciting groups and events, maximising hotel revenue and guest satisfaction.
- Company: Join Meliá Hotels International, a global leader in hospitality with a commitment to diversity.
- Benefits: Enjoy flexible compensation, exclusive discounts, and unique rewards through My MeliáRewards.
- Why this job: Be part of a dynamic team, shaping unforgettable experiences across various countries.
- Qualifications: 2+ years in management within luxury hotels or MICE, with strong leadership and organisational skills.
- Other info: Embrace a culture of equality and sustainability while advancing your career.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Head of Groups and Events Planning role at Meliá Hotels International. Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job mission:
As Head of Groups & Events Planning, you will be responsible for maximising hotel revenue through the planning, coordination, and delivery of all groups and events. You will lead and develop the Groups & Events Planning team, ensuring seamless execution from contracting to event delivery. Your mission is to drive financial performance across MICE, social events, and related services by implementing strategic planning actions while maintaining the highest standards of guest satisfaction and operational excellence.
Your responsibilities:
- Support the General / Hotel Manager in developing and executing the hotel’s Groups & Events strategy.
- Ensure achievement of budgeted targets for groups, events, and related F&B revenues.
- Oversee contracts, group summaries, BEOs, and pre-con meetings to ensure accuracy and timely delivery.
- Lead and support the Conference & Events Planning team, ensuring optimal workload distribution and performance.
- Ensure smooth handover of confirmed events to hotel operations and maintain strong interdepartmental communication.
- Prepare forecasts, projections, and standard reports on group and event demand and production.
- Monitor event execution, analyse performance, and implement actions to improve operational efficiency and guest satisfaction.
- Promote and attend site inspections, client meetings, and familiarisation visits to increase conversion.
- Build and maintain strong relationships with clients, suppliers, and internal stakeholders.
- Participate in budget preparation, monitoring, and optimisation, analysing P&L, revenues, and expenses.
What we are looking for:
- Experience: Minimum 2 years in a management or leadership role within a similar luxury hotel or MICE environment.
- Strong leadership, organisational, financial, and communication skills.
- Hands‑on, results‑oriented approach with strong analytical thinking.
- Excellent planning ability with a proactive, service‑driven mindset.
- High attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
About Meliá Hotels International:
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritise disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'.
Head of Groups and Events Planning employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Groups and Events Planning
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your leadership and organisational skills. Share specific examples of how you've maximised revenue or improved guest satisfaction in past roles. We want to see your impact!
✨Be Proactive
Don’t wait for job openings to pop up! Reach out to Meliá Hotels International directly through our website and express your interest in the Head of Groups and Events Planning role. A little initiative goes a long way!
✨Prepare for Interviews
Do your homework before interviews! Understand Meliá’s values and how they align with your experience. Be ready to discuss how you can contribute to their mission of operational excellence and guest satisfaction. Confidence is key!
We think you need these skills to ace Head of Groups and Events Planning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Groups and Events Planning role. Highlight your relevant experience in management, leadership, and event planning. We want to see how your skills align with our mission at Meliá!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your ability to drive financial performance and guest satisfaction.
Showcase Your Leadership Skills: As a leader, it's crucial to showcase your ability to manage teams effectively. Share examples of how you've led teams in the past, especially in high-pressure environments. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the Meliá family!
How to prepare for a job interview at Melia Hotels International
✨Know Your Stuff
Before the interview, dive deep into Meliá Hotels International's values and mission. Understand their approach to groups and events planning, and be ready to discuss how your experience aligns with their goals. This shows genuine interest and preparation.
✨Showcase Your Leadership Skills
As a Head of Groups and Events Planning, you'll need to demonstrate strong leadership. Prepare examples from your past roles where you successfully led a team or managed a project. Highlight your ability to motivate others and drive results.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in event planning and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the hotel’s future plans for events or how they measure success in their groups and events strategy. This not only shows your interest but also helps you gauge if the role is right for you.