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For Companies At a Glance
- Tasks: Manage group enquiries and deliver exceptional client experiences in events.
- Company: Join Meliá, a global family with endless growth opportunities.
- Benefits: Experience personal and professional growth while working in various countries.
- Other info: Embrace diversity and inclusion in a dynamic, supportive environment.
- Why this job: Take charge of your career and explore inspiring opportunities in hospitality.
- Qualifications: Sales or hospitality experience preferred; strong communication skills essential.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It is the knowledge that the world is yours and that chances to work in various countries are within your reach, all while remaining part of our family. It is experiencing one of the most exciting journeys of your life, where personal and professional growth will accompany you at every step. Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?
Job mission
As a Groups and Events Sales Executive, you will play a key role in driving business performance by managing group and event enquiries, maximising conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.
Your responsibilities
- Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes
- Support the planning and organisation of the Groups and Events function alongside senior leadership
- Conduct hotel show rounds and actively promote the property to prospective clients
- Coordinate with internal departments to ensure smooth handover and flawless event execution
- Maintain and update booking systems, contracts, and client records accurately
- Monitor and manage the groups and events diary to optimise occupancy and revenue
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
- Identify sales opportunities and contribute to achieving departmental targets
- Provide exceptional customer service and handle enquiries or concerns professionally
What we’re looking for
- Previous experience in a similar sales or hospitality role (preferred)
- Knowledge of Opera or similar systems (desirable)
- A sales-driven mindset with strong commercial awareness
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A positive attitude with a proactive and team-oriented approach
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. We promote equality and diversity, avoiding any discrimination, especially related to disability, race, religion, gender, or age, and we believe diversity and inclusion are essential for our success as a global company. Our team supports the sustainable growth of the industry, guided by the motto “Towards a sustainable future, from a responsible present”.
Groups and Events Sales Executive employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Events Sales Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion during interviews! When you get the chance to chat with hiring managers, let your enthusiasm for the role shine through. Talk about why you love working in hospitality and how you can contribute to Meliá's success.
✨Tip Number 3
Prepare for those tricky questions! Think about how your previous experiences relate to the Groups and Events Sales Executive role. Practise your answers so you can confidently demonstrate your skills and knowledge during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Groups and Events Sales Executive
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you’re excited about creating memorable experiences for clients.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales or events management. We appreciate when candidates take the time to align their skills with what we’re looking for at Meliá.
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so make sure your achievements and experiences are easy to read and understand. Bullet points can help!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Melia Hotels International
✨Know Your Stuff
Before the interview, make sure you research Meliá and understand their values, mission, and the specifics of the Groups and Events Sales Executive role. Familiarise yourself with their properties and any recent news or events related to the company. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Sales Skills
Prepare examples from your previous roles that highlight your sales-driven mindset and ability to manage group enquiries effectively. Think about times when you maximised conversion rates or delivered exceptional client experiences. Be ready to discuss how you can contribute to achieving revenue targets at Meliá.
✨Demonstrate Team Spirit
Since this role involves coordinating with various internal departments, emphasise your teamwork skills. Share instances where you successfully collaborated with others to ensure smooth event execution. Highlight your proactive approach and how you maintain strong relationships with clients and colleagues alike.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, team dynamics, or Meliá’s future plans. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. It’s a great way to leave a lasting impression!