At a Glance
- Tasks: Lead the Food & Beverage team, ensuring exceptional service and smooth operations.
- Company: Join Meli Hotels International, a global leader in hospitality.
- Benefits: Enjoy global career opportunities, discounts, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent growth potential.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 29198 - 29198 £ per year.
Joining Meli Hotels International is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. It's knowing that the world is yours - that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Department: Food & Beverage
Location: Meli White House, London
Reports to: Food & Beverage Management Team
Salary: £29,198.40 per annum + Service Charge
What's in it for you?
- Global career opportunities across more than 350 hotels
- Hotel and F&B discounts for you, your friends & family across the globe
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 28 days' holiday including bank holidays
- Access to Meli's global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Health cash back plan
- Meals on duty
Mission
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meli brand standards.
Key Responsibilities - Service Excellence
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service
- Lead by example, supporting and motivating team members to achieve high service standards
- Allocate duties and responsibilities according to operational needs and business levels
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates
- Deliver warm, personalised, and professional guest experiences at all times
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations
- Promote additional sales opportunities and maximise guest satisfaction
- Support the induction and training of new team members in line with hotel standards
- Assist with stock monitoring and communicate shortages or ordering requirements to management
- Take responsibility for the outlet in the absence of management and support operational decision-making
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures
- Anticipate guest needs and exceed expectations whenever possible
What we're looking for
- Previous experience within Food & Beverage or luxury hospitality environments
- Strong leadership and communication skills
- Passion for delivering exceptional guest experiences
- Excellent organisational skills and ability to work in a fast-paced environment
- Professional, proactive, and service-driven attitude
- Flexibility to work shifts, including evenings, weekends, and holidays
- High attention to detail and commitment to quality service standards
At Meli Hotels International, our people are at the heart of everything we do. Whether you are developing your leadership skills or building your hospitality career, you will be part of a culture built on respect, collaboration, and passion. We are all Very Inspiring People - and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meli, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Food & Beverage Supervisor employer: Melia Hotels International
Meli Hotels International offers an exceptional work environment for Food & Beverage Supervisors at the Meli White House in London, where employees are encouraged to grow and develop their careers across a global network of over 350 hotels. With a strong focus on service excellence, a supportive team culture, and numerous benefits including hotel discounts, a comprehensive pension scheme, and access to professional development resources, Meli is dedicated to fostering a rewarding and inclusive workplace for all its staff.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at Meli or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality during interviews! Meli values passion and warmth, so let your enthusiasm for food and beverage shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests.
✨Tip Number 3
Prepare for situational questions! Think about times when you led a team or handled a tough situation in a fast-paced environment. Meli wants to see how you think on your feet and maintain service excellence under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Meli Hotels International right there, making it super easy for us to connect.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! Share specific experiences that highlight your love for delivering exceptional guest service and how you’ve gone above and beyond in previous roles.
Tailor Your CV:Make sure to tailor your CV to the Food & Beverage Supervisor role. Highlight relevant experience, skills, and achievements that align with the job description. We want to see how you can contribute to our team at Meli!
Be Professional Yet Personal:While it’s important to maintain professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who fits into our warm and supportive family, so let us get to know the real you!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Meli!
How to prepare for a job interview at Melia Hotels International
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Meli Hotels. Be ready to discuss your favourite dishes and how you would recommend them to guests. This shows your passion for the role and your commitment to delivering exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead by example, which is crucial for the Food & Beverage Supervisor position.
✨Emphasise Guest Experience
Think of instances where you went above and beyond for a guest. Share these stories during your interview to illustrate your dedication to providing personalised and professional service. Remember, Meli values exceptional guest experiences!
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various situations, such as a busy shift or a dissatisfied guest. Practising your responses can help you feel more confident and articulate during the interview, showcasing your problem-solving skills and ability to thrive in a fast-paced environment.
