At a Glance
- Tasks: Lead the Food & Beverage team, ensuring exceptional service and smooth operations.
- Company: Join Meliá Hotels International, a leader in luxury hospitality.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Other info: Embrace diversity and sustainability while growing your career with us.
- Why this job: Make a real impact on guest experiences in a vibrant hospitality environment.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Food & Beverage Team Leader, you will support the smooth day‑to‑day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Your responsibilities:
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service.
- Lead by example, supporting and motivating team members to achieve high service standards.
- Allocate duties and responsibilities according to operational needs and business levels.
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates.
- Deliver warm, personalised, and professional guest experiences at all times.
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations.
- Promote additional sales opportunities and maximise guest satisfaction.
- Support the induction and training of new team members in line with hotel standards.
- Assist with stock monitoring and communicate shortages or ordering requirements to management.
- Take responsibility for the outlet in the absence of management and support operational decision‑making.
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures.
- Anticipate guest needs and exceed expectations whenever possible.
What are we looking for:
- Previous experience within Food & Beverage or luxury hospitality environments.
- Strong leadership and communication skills.
- Passion for delivering exceptional guest experiences.
- Excellent organisational skills and ability to work in a fast‑paced environment.
- Professional, proactive, and service‑driven attitude.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- High attention to detail and commitment to quality service standards.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'.
The Level Lounge F&B - Outlet Manager 1 employer: Melia Hotels International S.A.(Meliá)
At Meliá Hotels International, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our commitment to employee growth is reflected in our comprehensive training programmes and the My MeliáBenefits scheme, which provides flexible compensation and exclusive discounts, ensuring a rewarding experience for our team members. Join us in a dynamic environment where your passion for hospitality can flourish, and together, we can create memorable guest experiences.
Contact Details:
Melia Hotels International S.A.(Meliá) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Level Lounge F&B - Outlet Manager 1
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! Research the company and its values, especially their commitment to exceptional guest experiences. This will help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous experience in food and beverage roles. Highlight your leadership skills and how you've motivated teams to deliver top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a team that values diversity and inclusion in the workplace.
We think you need these skills to ace The Level Lounge F&B - Outlet Manager 1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! We want to see how much you care about delivering exceptional guest experiences and how you can bring that energy to our team.
Tailor Your CV:Make sure to tailor your CV to highlight your previous experience in food and beverage or luxury hospitality. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Professional Yet Personal:While we appreciate professionalism, we also value a personal touch. Use your application to tell us a bit about yourself and your approach to leadership and teamwork. We want to know the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Melia Hotels International S.A.(Meliá)
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings. Familiarise yourself with the menu, including daily specials and any unique items. This will not only help you answer questions confidently but also show your passion for delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team to achieve high service standards and how you can bring that same energy to the role at Meliá.
✨Demonstrate Your Guest-Centric Approach
Think of specific instances where you went above and beyond for guests. Be ready to discuss how you anticipate guest needs and exceed their expectations. This will align perfectly with the company's commitment to exceptional service.
✨Be Ready for Shift Scenarios
Since the role involves supervising shifts, prepare for situational questions about managing staff during busy periods or resolving conflicts. Show that you can think on your feet and make operational decisions effectively, even in the absence of management.
