At a Glance
- Tasks: Lead MICE strategy for US and Canada, manage accounts, and drive revenue.
- Company: Join Meliá, a global family with over 350 hotels in 40+ countries.
- Benefits: Enjoy 29 days holiday, pension scheme, discounts, and personal development opportunities.
- Why this job: Be part of a vibrant culture focused on growth, recognition, and unforgettable experiences.
- Qualifications: 2+ years in hotel sales, MICE knowledge, and fluency in English required.
- Other info: Embrace diversity and sustainability while working in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
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Based in London – Covering the US & Canada Market
\”The World is Yours with Meliá\”
At Meliá, we don\’t just offer jobs — we offer journeys.
Discover a world of limitless opportunity where your talent takes centre stage, your growth has no boundaries, and your work opens doors across continents. With over 350 hotels in 40+ countries, joining Meliá means becoming part of a global family that celebrates excellence, passion, and unforgettable guest experiences.
We’re currently seeking a driven, dynamic, and globally mindedProactive Sales Manager – MICE UK to lead our MICE strategy for the US and Canadian markets across our iconic London hotels:ME London, Meliá White House, and Meliá London Kensington .
What You’ll Do:
As ourSales Manager – MICE , you will:
- Lead new business development and manage existing MICE accounts focused on the US and Canada.
- Execute the MICE sales strategy to deliver on revenue targets and occupancy goals across our London hotel cluster.
- Represent Meliá at international events, industry roadshows, fam trips, and networking opportunities to grow brand presence and drive inbound MICE business.
- Collaborate with the Revenue, Groups & Events, and Operations teams to ensure seamless event execution and customer satisfaction.
- Analyse performance metrics and market trends to shape proactive sales actions and pricing strategies.
- Support business planning, reporting, and forecasting to help drive long-term growth and profitability.
What We’re Looking For:
- 2+ years’ experiencein hotel sales (4* or 5* environment)
- Strong understanding of theMICE segment
- Confident in international business development, with theflexibility to travel as needed
- Familiarity withFOCUSor similar CRM/sales systems
- Professional fluency in English (other languages are a plus)
- A proactive, passionate, and people-focused individual who thrives in a global hospitality setting
Because belonging to the great Meliá family is being VIP
- Holidays: 29 days’ holiday including 8 public holidays (increase up to 31 with the length of service)
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
- Meals on duty, Payday Parties and Laundry
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .
Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is \” Towards a sustainable future, from a responsible present \”. Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the \”Protect Your Application \” page.
If you want to be “ Very Inspiring People “, follow us on:
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MICE Manager employer: Melia Hotels International S.A.(Meliá)
Contact Detail:
Melia Hotels International S.A.(Meliá) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MICE Manager
✨Tip Number 1
Network actively within the MICE industry. Attend relevant events, trade shows, and conferences where you can meet potential employers and industry peers. Building relationships in this sector can lead to valuable opportunities.
✨Tip Number 2
Familiarise yourself with Meliá's brand and values. Understanding their unique selling points and how they position themselves in the market will help you align your approach when discussing your fit for the role.
✨Tip Number 3
Research the US and Canadian MICE markets thoroughly. Being knowledgeable about trends, key players, and potential challenges in these regions will demonstrate your proactive approach and readiness to tackle the role.
✨Tip Number 4
Prepare to discuss your previous successes in hotel sales, particularly in the MICE segment. Be ready to share specific examples of how you've driven revenue and managed accounts effectively, as this will showcase your capability for the role.
We think you need these skills to ace MICE Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel sales, particularly within the MICE segment. Emphasise any achievements related to business development and revenue targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the MICE market. Mention specific examples of how you've successfully managed accounts or executed sales strategies in the past.
Highlight Language Skills: If you speak any languages other than English, be sure to mention them. This can set you apart from other candidates, especially in a global company like Meliá.
Showcase Your Proactivity: In your application, provide examples of how you've taken initiative in previous roles. Meliá is looking for a proactive individual, so demonstrate your ability to lead and drive results.
How to prepare for a job interview at Melia Hotels International S.A.(Meliá)
✨Research Meliá and the MICE Segment
Before your interview, take the time to understand Meliá's brand values, their hotels, and the MICE segment. Familiarise yourself with their unique selling points and how they differentiate themselves in the market. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in the MICE sector. Prepare examples from your past experiences where you successfully managed events or developed business relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Networking Skills
As a MICE Manager, networking is crucial. Be ready to discuss your experience in building relationships within the industry. Highlight any relevant events you've attended or connections you've made that could benefit Meliá. This will show your proactive approach to business development.
✨Demonstrate Cultural Awareness
Since the role involves working with clients from the US and Canada, it's important to showcase your understanding of cultural differences and preferences. Share any experiences you've had working internationally or with diverse teams, as this will illustrate your adaptability and global mindset.