At a Glance
- Tasks: Manage group enquiries and deliver exceptional client experiences while driving business performance.
- Company: Join Meliá, a global family offering unlimited growth and development opportunities.
- Benefits: Experience personal and professional growth in a supportive and inclusive environment.
- Other info: Embrace diversity and inclusion while contributing to a sustainable future.
- Why this job: Be part of an exciting journey with opportunities to work in various countries.
- Qualifications: Sales or hospitality experience preferred; strong communication and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.
Job mission: As a Groups and Events Sales Executive, you will play a key role in driving business performance by managing group and event enquiries, maximising conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.
Your responsibilities:
- Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes
- Support the planning and organisation of the Groups and Events function alongside senior leadership
- Conduct hotel show rounds and actively promote the property to prospective clients
- Coordinate with internal departments to ensure smooth handover and flawless event execution
- Maintain and update booking systems, contracts, and client records accurately
- Monitor and manage the groups and events diary to optimise occupancy and revenue
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
- Identify sales opportunities and contribute to achieving departmental targets
- Provide exceptional customer service and handle enquiries or concerns professionally
What are we looking for:
- Previous experience in a similar sales or hospitality role (preferred)
- Knowledge of Opera or similar systems (desirable)
- A sales-driven mindset with strong commercial awareness
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A positive attitude with a proactive and team-oriented approach
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Groups and Events Sales Executive in London employer: Melia Hotels International S.A.(Meliá)
Meliá Hotels International offers a vibrant work culture in the heart of Greater London, where employees are empowered to create memorable guest experiences. With a strong focus on personal and professional growth, team members benefit from exclusive loyalty programs and wellness initiatives that promote a balanced lifestyle. Join us to be part of a dynamic team that values attention to detail and effective communication in a multilingual environment.
Contact Details:
Melia Hotels International S.A.(Meliá) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Groups and Events Sales Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Meliá. A friendly chat can open doors and give you insider info on the application process.
✨Tip Number 2
Prepare for the interview by researching Meliá's values and recent projects. Show us that you’re not just another candidate; you’re genuinely excited about being part of our family and contributing to our mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the Groups and Events Sales Executive role. We want to hear how you can drive business performance and create exceptional client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Meliá family.
We think you need these skills to ace Groups and Events Sales Executive in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for hospitality and sales.
Tailor Your Application:Make sure to customise your CV and cover letter for the Groups and Events Sales Executive role. Highlight your relevant experience and skills that match what we’re looking for – it’ll make a big difference!
Showcase Your Achievements:Don’t just list your responsibilities in previous roles; share your successes! Whether it’s hitting sales targets or receiving positive client feedback, we love to see how you’ve made an impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Melia Hotels International S.A.(Meliá)
✨Know Your Stuff
Before the interview, make sure you’re familiar with Meliá's values and mission. Understand their commitment to equality, diversity, and sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your sales skills and customer service excellence. Think about times when you successfully managed group enquiries or coordinated events, as these experiences will resonate well with the role.
✨Ask Smart Questions
Come prepared with insightful questions about the Groups and Events function. Inquire about how they measure success in this role or what challenges the team currently faces. This shows your proactive mindset and genuine interest in contributing to their success.
✨Be Personable and Professional
Since this role involves building strong client relationships, demonstrate your excellent communication skills during the interview. Be friendly, approachable, and professional. Remember, they’re looking for someone who can connect with clients and ensure high levels of satisfaction.
