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- Tasks: Manage group and event enquiries, ensuring exceptional client experiences and maximising revenue.
- Company: Join Meliá, a global family offering limitless growth and development opportunities.
- Benefits: Experience personal and professional growth in a supportive and inclusive environment.
- Why this job: Be part of an exciting journey, creating unforgettable events and building strong client relationships.
- Qualifications: Sales or hospitality experience preferred, with excellent communication and organisational skills.
- Other info: Embrace diversity and inclusion while contributing to a sustainable future.
The predicted salary is between 25000 - 35000 £ per year.
Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.
Job mission:
As a Groups and Events Sales Executive, you will play a key role in driving business performance by managing group and event enquiries, maximising conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.
Your responsibilities:
- Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes
- Support the planning and organisation of the Groups and Events function alongside senior leadership
- Conduct hotel show rounds and actively promote the property to prospective clients
- Coordinate with internal departments to ensure smooth handover and flawless event execution
- Maintain and update booking systems, contracts, and client records accurately
- Monitor and manage the groups and events diary to optimise occupancy and revenue
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
- Identify sales opportunities and contribute to achieving departmental targets
- Provide exceptional customer service and handle enquiries or concerns professionally
What are we looking for:
- Previous experience in a similar sales or hospitality role (preferred)
- Knowledge of Opera or similar systems (desirable)
- A sales-driven mindset with strong commercial awareness
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A positive attitude with a proactive and team-oriented approach
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present".
Groups and Events Sales Executive employer: Melia Hotels International S.A.(Meliá)
Contact Detail:
Melia Hotels International S.A.(Meliá) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Events Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Meliá and understand their values and culture. Be ready to discuss how your skills align with their mission of delivering exceptional client experiences.
✨Tip Number 3
Show off your sales skills! During interviews, share specific examples of how you've maximised conversion rates or built strong client relationships in previous roles. Numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Meliá family and ready to take your career to the next level.
We think you need these skills to ace Groups and Events Sales Executive
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and sales. Remember, we’re looking for someone who fits into our Meliá family!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in sales or hospitality. Mention any specific achievements that demonstrate your skills in managing group enquiries or delivering exceptional client experiences. This will help us see how you can contribute to our team!
Show Your Enthusiasm: Express your excitement about the opportunity to work with us at Meliá! Let us know why you’re interested in the Groups and Events Sales Executive role and how it aligns with your career goals. A little enthusiasm goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Melia Hotels International S.A.(Meliá)
✨Know Your Stuff
Before the interview, make sure you’re familiar with Meliá's values and mission. Understand their approach to hospitality and how they prioritise customer satisfaction. This will help you align your answers with what they’re looking for.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and how you've maximised client satisfaction. Be ready to discuss how you’ve handled group enquiries and turned them into successful events.
✨Be a Team Player
Meliá values collaboration, so be prepared to talk about how you work with others. Share instances where you coordinated with different departments to ensure smooth event execution, showcasing your organisational skills and proactive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if Meliá is the right fit for you.