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- Tasks: Lead and develop the Groups & Events team, driving revenue and exceptional guest experiences.
- Company: Join Meliá, a global family committed to growth and inclusivity.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Why this job: Make an impact in a dynamic role with endless opportunities for personal and professional growth.
- Qualifications: 3+ years in a senior Groups & Events role with strong leadership skills.
- Other info: Be part of a diverse team dedicated to sustainability and equality.
The predicted salary is between 36000 - 60000 £ per year.
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you.
Job mission: As a Groups & Events Manager, you will lead the Groups & Events department, driving revenue growth, operational excellence, and outstanding guest experiences. You will oversee the full lifecycle of group and event business — from sales development and contracting to planning, execution, and post-event analysis — ensuring profitability while maintaining exceptional service standards.
Your responsibilities:
- Lead and develop the Groups & Events team, setting clear objectives and driving performance.
- Manage and grow a portfolio of MICE and social event accounts to maximise revenue and repeat business.
- Oversee the planning and execution of all groups and events from contract signature to post-event review.
- Ensure accurate preparation and timely distribution of group summaries and BEOs.
- Chair pre-convention meetings and act as senior liaison between clients and hotel departments.
- Monitor forecasting, budgeting, and revenue reporting for the department.
- Conduct market analysis and competitor benchmarking to inform pricing strategies.
- Review contracts, billing, and financial performance to ensure accuracy and profitability.
- Participate in hotel business reviews, providing detailed segment analysis and projections.
What are we looking for:
- Minimum 3 years’ experience in a senior Groups & Events or MICE leadership role.
- Proven track record of driving revenue and achieving financial targets.
- Strong leadership and team development skills.
- Excellent commercial awareness and financial acumen.
- Strong organisational and strategic planning abilities.
- Outstanding communication and stakeholder management skills.
- High attention to detail and problem-solving capability.
- Passion for delivering exceptional guest experiences.
- Fluency in English; additional languages are an advantage.
- Eligibility to work in the UK is essential.
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'. Thanks to all our collaborators, we make it possible.
Groups and Events Manager employer: Melia Hotels International S.A.(Meliá)
Contact Detail:
Melia Hotels International S.A.(Meliá) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Events Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for events shine through. Share your experiences and ideas about how you can contribute to their success. Remember, they’re looking for someone who fits into their culture!
✨Tip Number 3
Prepare for interviews by researching Meliá and its values. Understand their approach to guest experiences and think of examples from your past roles that align with their mission. This will show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Groups and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Groups & Events Manager role. Highlight your relevant experience, especially in MICE and leadership roles, and don’t forget to showcase your achievements in driving revenue and guest satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our mission at Meliá. Be genuine and let your personality come through!
Showcase Your Leadership Skills: As a Groups & Events Manager, strong leadership is key. In your application, provide examples of how you've led teams to success, set clear objectives, and driven performance. We want to see your leadership style in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Meliá family!
How to prepare for a job interview at Melia Hotels International S.A.(Meliá)
✨Know Your Stuff
Before the interview, dive deep into Meliá's values and mission. Understand their approach to guest experiences and how they prioritise diversity and inclusion. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Groups & Events Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams in the past, focusing on setting objectives and driving performance. Be ready to discuss how you handle challenges and motivate your team.
✨Be Financially Savvy
Since the role involves managing budgets and revenue, brush up on your financial acumen. Be prepared to discuss your experience with forecasting, budgeting, and achieving financial targets. Use specific metrics from your previous roles to illustrate your success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you had to manage complex events or resolve conflicts. Practising these responses will help you convey your strategic planning skills effectively.