Integrated Account Manager

I am working with an integrated, creative communications agency , who are looking for a dynamic Account Manager to join their team. They builds brands at the intersection of sports, fashion and lifestyle , and work with clients such as New Balance, Hunter, Speedo, and Sweaty Betty. The successful candidate will have proven experience in managing pillar accounts and integrated campaigns . Ideally, you will have high level skills in management and accountability , with the ability to provide strategic counsel to the agency and clients – together with excellent experience, knowledge and a personal interest in lifestyle and sportwear markets.

Responsibilities:

Account & Campaign Management

• Manage multiple client accounts, drive growth, and upsell services.
• Lead and deliver campaigns, activations, press outreach, and product seeding.
• Oversee team performance, ensuring objectives and KPIs are met.
• Build strong client and agency relationships with expert counsel.
• Motivate and develop junior team members, boosting morale and excellence.
• Provide proactive updates and manage senior relationships effectively.
• Establish new success metrics and continuously push creative boundaries.
• Collaborate across teams for integrated, impactful campaigns.

Finance & Planning

• Strong financial management skills for budgets of all sizes.
• Ensure agency processes and profit targets are met.
• Maintain accurate pricing and service levels.
• Optimize processes for efficiency and effectiveness.
• Plan ahead with expert time management.
• Negotiate scope of work (SOW) and KPIs.

Delivery

• Create high-quality written materials, proposals, and pitches.
• Leverage a strong industry network (press, talent, influencers, brands).
• Execute integrated campaigns across PR, social, influencer, and experiential.
• Stay ahead of industry trends and competitor insights.
• Provide crisis management and strategic counsel.

Growth & New Business

• Contribute to new business pitches and agency marketing initiatives.
• Identify growth opportunities within existing accounts.
• Support efforts to enhance agency reputation and visibility.

Requirements:

Professional

• 3+ years of agency experience managing lifestyle clients.
• Skilled in handling multiple key accounts.
• Strong grasp of brand strategy, positioning, and industry trends.
• Confident in creating and delivering engaging presentations.
• Deep knowledge of relevant sectors with the ability to speak convincingly about them.

Personal

• Thrives in a fast-paced, ever-evolving environment.
• Builds trust and respect with clients and colleagues.
• Passion for future trends and their application in products/services.
• Excellent public speaking, presentation, and writing skills.
• Proactive, driven multitasker eager to exceed expectations.
• Detail-oriented, organized, and forward-thinking.
• Quick problem solver, adaptable, and solution-focused.
• Embraces agency values, processes, and a flexible approach to work.