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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build lasting relationships with clients.
- Company: Join Laura Canada, a trendy retail brand with a focus on fashion.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team and help customers find their perfect style.
- Qualifications: Retail experience is a plus; strong communication skills are essential.
- Other info: Enjoy a vibrant workplace with regular training and team events.
The predicted salary is between 24000 - 36000 £ per year.
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.
Critical Functions
- Customer Service
- Provides exemplary customer service by following the Laura Canada service standards.
- Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
- Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
- Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
- Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
- Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.
Additional Responsibilities
- Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
- Completes all assigned administrative functions with accuracy and in a timely manner.
- Supports store initiatives as directed.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).
Requirements
- Experience in a retail environment preferred.
- Excellent communication and interpersonal skills.
- Conducts oneself in a professional manner.
- Open to feedback and implements change in a timely manner.
- Demonstrates initiative on an ongoing basis.
- Positive attitude and confident.
- Passion to keep learning, growing and adapting.
Working Conditions and Environment
- Flexible to the hours of the business.
- Minimum of 3 shifts per week (minimum 3-hour shift).
- Participates in inventory twice per year, all training sessions and staff meetings.
- Works in a standing/walking position.
- Lifts approximately 20-30 lbs of product/boxes, as required.
Sales Associate in Scarborough employer: Melanie Lyne
Contact Detail:
Melanie Lyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Scarborough
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Laura Canada. Understand their values, products, and customer service standards. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and fashion awareness. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Since you're applying for a Sales Associate position, make sure your outfit reflects the fashion sense that Laura Canada embodies. This not only shows your understanding of the brand but also gives you a confidence boost when you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Associate in Scarborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for fashion and customer service.
Tailor Your Application: Make sure to customise your application for the Sales Associate role. Highlight your relevant experience in retail and how it aligns with our values at Laura Canada. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Melanie Lyne
✨Know Your Fashion Trends
Brush up on the latest fashion trends and product knowledge before your interview. Being able to discuss current styles and how they relate to the products at Laura Canada will show your passion for the role and help you connect with the interviewer.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experiences where you provided excellent service or resolved a difficult situation. This will demonstrate your ability to meet the high standards expected at Laura Canada.
✨Show Your Enthusiasm
Let your passion for retail and customer service shine through during the interview. A positive attitude and genuine enthusiasm can set you apart from other candidates, so don’t hold back in expressing why you want to work at Laura Canada.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture, team dynamics, or upcoming initiatives. This shows that you’re not only interested in the position but also invested in the company’s future.
