Customer Experience Lead in Scarborough

Customer Experience Lead in Scarborough

Scarborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable shopping experiences and train staff on customer service.
  • Company: Join a fashion-forward company dedicated to employee growth and development.
  • Benefits: Enjoy a supportive management team, career advancement, and a great work/life balance.
  • Why this job: Combine your passion for fashion with leadership to make a real impact.
  • Qualifications: Experience in team leadership or sales training, with strong customer service skills.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

How will you support the team? As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Strong selling and customer service skills
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

Customer Experience Lead in Scarborough employer: Melanie Lyne

Join a vibrant team at our Scarborough location, where your passion for fashion and customer service will be nurtured in a supportive environment. We prioritise employee growth with robust career development programmes and a dynamic work culture that values work/life balance, ensuring you thrive both personally and professionally. Experience the unique advantage of being part of a company that celebrates individuality and fosters a memorable shopping experience for every customer.
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Contact Detail:

Melanie Lyne Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Lead in Scarborough

✨Tip Number 1

Network like a pro! Reach out to people in the fashion and customer service industry. Attend events, join online groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for fashion and customer service shine through. Share your experiences and how you’ve made a difference in previous roles – it’ll make you stand out!

✨Tip Number 3

Prepare for those interviews! Research the company and its culture, especially their approach to customer experience. Think of examples from your past that demonstrate your skills in leading teams and providing top-notch service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Experience Lead in Scarborough

Customer Service Skills
Team Leadership
Sales Training
Fashion Knowledge
Sales Target Monitoring
Store Operations Management
Product Knowledge
Trend Awareness
Communication Skills
Problem-Solving Skills
Organisational Skills
Adaptability
Passion for Fashion

Some tips for your application 🫡

Show Your Passion: Let your love for fashion and customer service shine through in your application. We want to see how your enthusiasm can contribute to creating a memorable shopping experience for our customers.

Tailor Your CV: Make sure your CV highlights your experience as a team leader or sales trainer. We’re looking for specific examples of how you’ve developed others and driven sales, so don’t hold back!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Customer Experience Lead role. Share your vision for customer service and how you plan to inspire your team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!

How to prepare for a job interview at Melanie Lyne

✨Know Your Fashion Trends

Brush up on the latest fashion trends and styles before your interview. Being able to discuss current trends shows your passion for fashion and helps you connect with the company's ethos.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to creating memorable shopping experiences.

✨Demonstrate Leadership Qualities

As a potential Team Leader, be ready to discuss your leadership style and experiences. Share how you've trained or motivated a team in the past, and highlight any successes you've had in achieving sales targets.

✨Ask Insightful Questions

Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to team development and customer experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Customer Experience Lead in Scarborough
Melanie Lyne
Location: Scarborough

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