At a Glance
- Tasks: Script and deploy surveys, manage data, and support project delivery.
- Company: Join a forward-thinking company with a commitment to innovation and inclusivity.
- Benefits: Flexible working, generous leave, pension contributions, and health cashback scheme.
- Other info: Opportunities for professional growth and a culture of continuous improvement.
- Why this job: Make an impact in data solutions while enjoying a supportive remote work environment.
- Qualifications: Experience in data management and survey scripting is essential.
Senior Data Solutions Executive (6 month FTC)
Employment type: Full-time, fixed term contract
Post: Senior Data Solutions Executive (6 month FTC)
Job Location: Remote (with occasional visits to Birmingham office)
Reporting to: Data Solutions Manager
Salary Range: £29,000-£32,500 (37.5 hours per week) plus potential profit bonus, pension and other benefits.
Applicants must be UK residents with the right to work in the UK.
Benefits
- Flexible working arrangements based around employee needs, including family commitments and homeworking.
- Employer contributions to Royal London personal pension scheme starting at 4% increasing to 8% (subject to employee contributions).
- Annual leave allowance of 33 days per annum including bank holidays, pro‑rated for part‑time hours and a birthday holiday.
- Life assurance policy at 3× basic annual salary.
- Health cashback medical care scheme and employee benefits scheme including retail discounts.
- Eligibility for annual company profit and performance bonus scheme dependent on company performance.
- Annual pay reviews and cost‑of‑living pay increases (subject to company financial performance).
Responsibilities
- Script, test and deploy quantitative surveys across multiple methodologies (CAWI, CATI, CAPI, Postal, mixed mode) including routing, loops, piping, quota controls, validation checks and respondent experience enhancements.
- Prepare, validate and manage client, supplier and sample contact files (data cleansing, deduplication, variable coding, secure upload).
- Configure and monitor quotas, sample‑management rules and survey workflows to support efficient fieldwork delivery.
- Support project delivery from inception to data delivery, working closely with researchers, fieldwork teams, clients and suppliers to ensure successful outcomes.
- Manage and schedule respondent communications (email, SMS) including invitations, reminders and campaigns.
- Provide technical support to CATI and CAPI fieldwork teams during live projects.
- Maintain clear technical documentation (survey specifications, version control, change logs, workflow documentation).
- Troubleshoot and resolve technical issues with Forsta; escalating complex issues when necessary.
- Support the development of interactive dashboards and visualisations using Forsta Studio, Forsta Viz, Power BI, Tableau and other platforms.
- Assist in preparing high‑quality, analysis‑ready datasets and deliver outputs per agreed specifications and timescales.
- Conduct routine data validation and quality checks (duplicates, outliers, inconsistencies, missing patterns, anomalies).
- Perform data cleaning, recoding, variable derivation and transformation using best practices.
- Combine data from multiple sources ensuring audit trails and documentation.
- Produce cross‑tabulations and standard reporting outputs with agreed formats and methodologies.
- Apply statistical testing and significance measures where appropriate.
- Generate data outputs in Excel, CSV, SPSS and dashboard‑based reporting solutions.
- Ensure consistency and high standards during scripting, output production and dashboard/reporting processes.
- Complete post‑scripting quality assurance tests internally and with research teams; follow QA checklists and record outcomes.
- Work in line with quality standards (ISO 9001, ISO 20252, ISO 27001) and use information security protocols.
- Handle data securely following UK GDPR, Data Protection Act and internal policies.
- Identify opportunities to improve operational efficiency via automation, workflow redesign and platform functionality.
- Collaborate on technical solutions that improve quality, efficiency and scalability.
- Share knowledge, promote best practice and support skills development.
- Contribute to a culture of continuous improvement, innovation and technical excellence.
- Support the field team around Forsta and Snap issues; install required applications and troubleshoot.
- Self‑learn platforms and systems used by M·E·L Research.
- Provide support to the research and field ops teams to help upskill knowledge of Forsta and Snap Surveys.
- Undertake other duties consistent with the role.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. We are committed to ensuring that our recruitment process is fair, transparent and free from discrimination or bias.
If you require reasonable adjustments during the application process or have any questions about our approach to diversity and inclusion, please do not hesitate to contact us.
Senior Data Solutions Executive (6 month FTC) in Birmingham employer: M·E·L Research
MEL Research is an exceptional employer that values impact-driven work and fosters a collaborative environment. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and lead innovative projects in the public sector and housing contexts. Our UK-based team enjoys a supportive culture that encourages professional development and the use of cutting-edge tools like Power BI and Tableau to deliver meaningful insights.
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