Implementation Consultant
Location: remote (only within the UK and we are not able to support sponsorship)
Salary expectations: up to £52,000
Job Purpose
As Implementation Consultant you will have full responsibility for ensuring the successful end-to-end implementation and readiness of our platform for our customers. Collaborating with sales, customers and technical teams you will project manage multiple concurrent implementations: gathering requirements; managing the platform set up, technical configuration, data processing, integration, training and user support.
Responsibilities:
- Project managing the end-to-end implementation of our platform for customers
- Owning and managing the technical platform set-up and configuration for customers, ensuring site readiness for Go-Live
- Owning and managing the collection, formatting and processing of customer data to ensure readiness for Go-Live
- User acceptance testing and ensuring platform and data readiness for Go-Live
- Delivering customer training, demos and provide 1st line user support post Go-Live
- Continuous improvement, helping build and enhance the operational blueprint for how we implement customers
Requirements:
- Experience of project managing the implementation of B2B SaaS products to global enterprise customers
- Excellent data skills and a love of working with data
- Ability to quickly learn new technologies and improve how things work
- An extremely organised and process driven with well-honed project management skills and a high attention to detail
- Ability to thrive in a fast-paced working environment, be able to work well under pressure and meet tight deadlines
- Ability to flex and adapt in a fast-moving environment with rapidly changing priorities
- An excitement about the opportunity to join and build a career in a fast-growth start-up where everything is constantly evolving
Working with us
Start-up life is not for everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity.
Implementation Consultant employer: Mekion Consulting
As a leading player in the consumer tech space, we offer an exceptional work environment that fosters innovation and collaboration. Our remote-first culture allows you to work from anywhere in the US, UK, Canada, Israel, Germany, Netherlands, or France, while providing competitive compensation and equity options. With a focus on personal growth and development, you'll have the opportunity to lead impactful projects and work closely with top executives, making this an ideal place for ambitious professionals seeking meaningful contributions in a high-growth setting.
