At a Glance
- Tasks: Manage daily store operations and create a welcoming atmosphere for clients.
- Company: Mekhann, a unique design house in London focusing on luxury hand-embroidered silk.
- Benefits: Gain experience in a refined environment with opportunities for personal growth.
- Other info: Enjoy a structured role in a visually led environment with keyholder responsibilities.
- Why this job: Be part of a creative space where your calm presence makes a real difference.
- Qualifications: Experience in luxury retail or boutique hospitality is preferred.
The predicted salary is between 24000 - 30000 £ per year.
Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Store Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness.
Key Responsibilities
- Open and close the store each day (keyholder responsibility)
- Maintain the spatial rhythm and visual order of the store throughout the day
- Prepare the space before and after client visits with minimal instruction
- Receive deliveries, maintain stock flow and manage packaging materials
- Support light admin tasks (Shopify, order prep, basic coordination)
- Assist with physical preparation of product selections and online fulfilment
- Support the founder and team when needed, without overstepping the tone or role
- Maintain the back-of-house with clarity, cleanliness and structure
Who This Is For
- You have experience in luxury retail, boutique hospitality or founder-led spaces
- You are calm, reliable and observant
- You prefer operating in refined, structured spaces rather than fast-paced environments
- You notice what needs doing without being asked
- You are comfortable welcoming clients and setting the tone, without needing to dominate the space
- You understand the responsibility that comes with holding keys to a Mayfair store
- You are happy working independently, with care and consistency
Location
The Royal Arcade, 28 Old Bond Street, Mayfair – London
To Apply
Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.
Store Assistant in Cardiff employer: Mekhann
Mekhann offers a unique and tranquil work environment in the heart of Mayfair, where employees can thrive in a visually led space that prioritises rhythm and discretion. As a Store Assistant, you will enjoy a supportive work culture that values attentiveness and calmness, with opportunities for personal growth under the guidance of the founder. The company fosters a sense of responsibility and independence, making it an excellent employer for those seeking meaningful engagement in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Cardiff
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mekhann, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mekhann!
We think you need these skills to ace Store Assistant in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mekhann, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mekhann and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mekhann that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mekhann
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
