Retail Floor Lead: Customer Experience & Ops Leader in Oxford

Retail Floor Lead: Customer Experience & Ops Leader in Oxford

Oxford Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Mejuri

At a Glance

  • Tasks: Lead store operations and deliver exceptional customer service in a vibrant retail environment.
  • Company: Join Mejuri, a trendy brand known for its commitment to quality and customer experience.
  • Benefits: Competitive pay, employee discounts, and opportunities for growth in a dynamic team.
  • Other info: Evening and weekend availability is required for this exciting role.
  • Why this job: Be a key player in creating memorable shopping experiences and leading a passionate team.
  • Qualifications: Strong leadership skills and a passion for customer service are essential.

The predicted salary is between 25000 - 32000 £ per year.

Mejuri is seeking a Floor Lead to guide store operations in our Oxford location.

You will drive exceptional customer service on the sales floor, lead by example, and foster a high-energy, collaborative environment for staff and customers.

Responsibilities include coaching the team on Mejuri’s selling steps, achieving KPIs, managing inventory and back-of-house processes, and ensuring visual merchandising standards are maintained.

Evening/weekend availability is required.

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Retail Floor Lead: Customer Experience & Ops Leader in Oxford employer: Mejuri

Mejuri is an exceptional employer that values creativity and customer connection, making it a fantastic place for those passionate about jewelry. Located in Stanford-le-Hope, the company fosters a supportive work culture with opportunities for personal growth, competitive benefits like paid sick days and a monthly bonus program, and a generous product discount that enhances the employee experience. Join us to be part of a team that prioritises both professional development and a welcoming atmosphere for customers.

Mejuri

Contact Details:

Mejuri Recruitment Team

We think you need these skills to ace Retail Floor Lead: Customer Experience & Ops Leader in Oxford

Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Leadership Skills
Performance Management
Operational Management