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- Tasks: Create memorable experiences for guests and manage front office operations.
- Company: Join MEININGER Hotel Edinburgh, where hospitality meets a vibrant atmosphere.
- Benefits: Attractive salary, 25 holidays, free language courses, and team events.
- Other info: Diverse work environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: 1 year in hospitality, outgoing personality, and team player.
The predicted salary is between 12 - 15 £ per hour.
MEININGER Hotel Edinburgh is looking for a part-time receptionist who is a people person and wants to create and share memorable experiences with our guests.
YOUR TASKS
- You are a great host ensuring your guests enjoy a safe and memorable stay.
- You are in charge of the well-being of our guests from check-in to check-out.
- You’re the first point of contact for all visitors like suppliers and external technicians.
- You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities.
- You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more.
- You are in charge of the bar.
- You enjoy a diverse, international work environment while we take care of an inclusive one.
- You’re flexible and understand that working on all days of the week, sometimes early or late, during weekends and on public holidays comes with the job.
- You’re a great colleague, not afraid to jump in to support other departments every now and then.
YOUR PROFILE
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2), any other languages are a plus.
WHAT MEININGER OFFERS
- Attractive salaries.
- Company Volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends and Family discount.
APPLICATION
We are enthusiastic hosts as diverse as our guests. Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Contact: Will Harrington (Hotel Manager)
Receptionist - Part-Time (f/m/d) in Edinburgh employer: MEININGER Hotels
Contact Detail:
MEININGER Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part-Time (f/m/d) in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MEININGER Hotels. Understand their vibe and values so you can show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! As a receptionist, being a people person is key. Let your friendly nature and enthusiasm for hospitality come through during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Receptionist - Part-Time (f/m/d) in Edinburgh
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you're passionate about hospitality and helping guests create memorable experiences.
Tailor Your CV: Make sure your CV is tailored to the role of Receptionist. Highlight your relevant experience in hospitality, especially any front office systems you've used. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what makes you a great fit for our team at MEININGER Hotel Edinburgh.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MEININGER Hotels
✨Know the Company
Before your interview, take some time to research MEININGER Hotels. Understand their unique blend of hospitality and hostel vibes. This will help you connect your experience with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the face of the hotel. Prepare examples of how you've created memorable experiences for guests in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation—these stories will highlight your people skills.
✨Be Ready for Practical Questions
Expect questions about handling guest inquiries, managing check-ins, and dealing with operational tasks. Brush up on your knowledge of front office systems like ASSD or Fidelio, and be prepared to discuss how you would handle specific scenarios that might arise during your shift.
✨Emphasise Teamwork
MEININGER values team players, so be ready to talk about your collaborative experiences. Share instances where you supported colleagues or tackled challenges together. This will demonstrate that you’re not just a great host but also a fantastic teammate.