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For Companies At a Glance
- Tasks: Create memorable experiences for guests and manage check-ins and check-outs.
- Company: Join MEININGER Hotel Edinburgh, where hospitality meets a vibrant atmosphere.
- Benefits: Attractive salary, 25 holidays plus bonus days, and free language courses.
- Other info: Enjoy team events, personal development opportunities, and a diverse workplace.
- Why this job: Perfect for night owls who love people and thrive in dynamic environments.
- Qualifications: 1 year of hospitality experience and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
MEININGER Hotel Edinburgh is looking for a part-time Night Auditor. Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join our like-minded front office staff!
YOUR TASKS
- You act as a great host and create a memorable stay for our guests.
- You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimise hotel occupancy.
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities, and additional services.
- You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks, etc.
- You are regularly checking the hotel during the night.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar).
- You enjoy a diverse working environment and are flexible to work weekdays and weekends.
- You’re a great colleague, not afraid to jump in to support other departments every now and then.
YOUR PROFILE
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2), any other languages are a plus.
WHAT MEININGER OFFERS
- Attractive salaries.
- Company Volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations, and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends and Family discount.
APPLICATION
We are enthusiastic hosts as diverse as our guests. Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Contact: Will Harrington (Hotel Manager)
Receptionist – Night Shift - Part Time (f/m/d) in Edinburgh employer: MEININGER Hotels
Contact Detail:
MEININGER Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Night Shift - Part Time (f/m/d) in Edinburgh
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with MEININGER's unique vibe and offerings. This way, when you chat with the team or during interviews, you can show off your knowledge and passion for creating memorable experiences.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to hospitality and customer service. Role-play with a friend to boost your confidence and nail that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the MEININGER family. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist – Night Shift - Part Time (f/m/d) in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in hospitality. We love seeing how your skills match what we’re looking for, so don’t hesitate to showcase your front office knowledge and any customer service achievements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured CV and cover letter that make it easy for us to see why you’d be a great fit for the night shift receptionist role at MEININGER Hotel Edinburgh.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at MEININGER Hotels
✨Know the Company
Before your interview, take some time to research MEININGER Hotel Edinburgh. Understand their values, what they offer, and their unique approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a receptionist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond to create memorable moments for guests. Highlight your outgoing personality and how it contributes to a positive atmosphere.
✨Be Ready for Operational Questions
Expect questions about handling check-ins, check-outs, and managing guest inquiries. Brush up on your knowledge of front office systems like ASSD or Fidelio, and be prepared to discuss how you would handle various scenarios during the night shift.
✨Demonstrate Team Spirit
MEININGER values teamwork, so be ready to discuss how you collaborate with colleagues. Share instances where you've supported other departments or tackled challenges together. This will show that you're not just a great host but also a fantastic team player.