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- Tasks: Create memorable experiences for guests and manage check-ins and check-outs.
- Company: Join MEININGER Hotel Edinburgh, where hospitality meets a vibrant atmosphere.
- Benefits: Attractive salary, 25 holidays plus bonus days, and free language courses.
- Other info: Enjoy team events, personal development opportunities, and a supportive work culture.
- Why this job: Perfect for night owls who love people and thrive in dynamic environments.
- Qualifications: 1 year of hospitality experience and a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
MEININGER Hotel Edinburgh is looking for a Night Shift Receptionist. Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
YOUR TASKS
- You act as a great host and create a memorable stay for our guests.
- You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimise hotel occupancy.
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities, and additional services.
- You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks, etc.
- You are regularly checking the hotel during the night.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar).
- You enjoy a diverse working environment and are flexible to work weekdays and weekends.
- You’re a great colleague, not afraid to jump in to support other departments every now and then.
YOUR PROFILE
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2), any other languages are a plus.
WHAT MEININGER OFFERS
- Attractive salaries.
- Company Volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations, and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends and Family discount.
APPLICATION
We are enthusiastic hosts as diverse as our guests. Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Contact: Will Harrington (Hotel Manager)
Receptionist – Night Shift (f/m/d) in Edinburgh employer: MEININGER Hotels
Contact Detail:
MEININGER Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Night Shift (f/m/d) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that night shift receptionist role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit the MEININGER Hotel Edinburgh website and check for openings regularly. You can also drop by the hotel and introduce yourself – it shows initiative and enthusiasm!
✨Tip Number 3
Prepare for the interview by brushing up on your hospitality knowledge. Familiarise yourself with common front office systems like ASSD or Fidelio, and think of examples from your past experience that showcase your people skills and ability to handle diverse tasks.
✨Tip Number 4
Show your personality! When you get the chance to meet the team or during an interview, let your outgoing nature shine through. Remember, they’re looking for someone who can create memorable experiences for guests, so be yourself and share your passion for hospitality!
We think you need these skills to ace Receptionist – Night Shift (f/m/d) in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role of a Night Shift Receptionist. Highlight any relevant experience in hospitality and customer service, and mention your familiarity with front office systems. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about MEININGER Hotels!
How to prepare for a job interview at MEININGER Hotels
✨Know the Company
Before your interview, take some time to research MEININGER Hotels. Understand their unique blend of hotel and hostel experiences, and think about how you can contribute to their mission of redefining hybrid hospitality. This will show your genuine interest in the role and the company.
✨Showcase Your People Skills
As a night receptionist, you'll be the face of the hotel during the night shift. Prepare examples of how you've created memorable experiences for guests in the past. Highlight your outgoing personality and ability to handle various tasks while maintaining a friendly demeanour.
✨Familiarise Yourself with Front Office Systems
Since knowledge of front office systems like ASSD, Fidelio, or SIHOT is essential, brush up on these tools before your interview. If you have experience with similar systems, be ready to discuss how you used them to enhance guest experiences and streamline operations.
✨Prepare for Teamwork Questions
Being a team player is crucial in this role. Think of instances where you've collaborated with colleagues to tackle challenges or support each other. Be prepared to discuss how you can contribute to a positive team environment, especially during busy nights.