At a Glance
- Tasks: Create memorable experiences for guests and manage check-ins and check-outs.
- Company: Join MEININGER Hotel Edinburgh, where hospitality meets a vibrant atmosphere.
- Benefits: Attractive salary, 25 holidays, free language courses, and team events.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Perfect for night owls who love people and dynamic environments.
- Qualifications: 1 year of hospitality experience and a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
MEININGER Hotel Edinburgh is looking for a Night Receptionist to join our team. Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
YOUR TASKS
- You act as a great host and create a memorable stay for our guests.
- You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimise hotel occupancy.
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities, and additional services.
- You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks, etc.
- You are regularly checking the hotel during the night.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar).
- You enjoy a diverse working environment and are flexible to work weekdays and weekends.
- You’re a great colleague, not afraid to jump in to support other departments every now and then.
YOUR PROFILE
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2), any other languages are a plus.
WHAT MEININGER OFFERS
- Attractive salaries.
- Company Volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations, and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends and Family discount.
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you? Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Contact: Will Harrington (Hotel Manager)
Night Receptionist- Part-Time (f/m/d) in Edinburgh employer: MEININGER Hotels
At MEININGER Hotel Edinburgh, we pride ourselves on being an excellent employer that values our night receptionists as key contributors to our vibrant hospitality team. With attractive salaries, generous holiday allowances, and opportunities for personal and professional growth through language courses and M-goal projects, we foster a supportive work culture where every team member can thrive. Join us in creating memorable experiences for our guests while enjoying regular celebrations and a diverse, inclusive environment in the heart of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist- Part-Time (f/m/d) in Edinburgh
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at MEININGER Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Receptionist- Part-Time (f/m/d) in Edinburgh
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at MEININGER Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at MEININGER Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at MEININGER Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at MEININGER Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at MEININGER Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
