At a Glance
- Tasks: Create memorable experiences for guests and manage check-ins and check-outs.
- Company: Join MEININGER Hotel Edinburgh, where hospitality meets a vibrant atmosphere.
- Benefits: Attractive salary, 25 holidays, free language courses, and team events.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Perfect for night owls who love people and dynamic environments.
- Qualifications: 1 year of hospitality experience and a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
MEININGER Hotel Edinburgh is looking for a Night Receptionist to join our team. Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
YOUR TASKS
- You act as a great host and create a memorable stay for our guests.
- You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimise hotel occupancy.
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities, and additional services.
- You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks, etc.
- You are regularly checking the hotel during the night.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar).
- You enjoy a diverse working environment and are flexible to work weekdays and weekends.
- You’re a great colleague, not afraid to jump in to support other departments every now and then.
YOUR PROFILE
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2), any other languages are a plus.
WHAT MEININGER OFFERS
- Attractive salaries.
- Company Volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations, and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends and Family discount.
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you? Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Contact: Will Harrington (Hotel Manager)
Night Receptionist- Part-Time (f/m/d) in Edinburgh employer: MEININGER Hotels
At MEININGER Hotel Edinburgh, we pride ourselves on being an excellent employer that values our night receptionists as key contributors to our vibrant hospitality team. With attractive salaries, generous holiday allowances, and opportunities for personal and professional growth through language courses and M-goal projects, we foster a supportive work culture where every team member can thrive. Join us in creating memorable experiences for our guests while enjoying regular celebrations and a diverse, inclusive environment in the heart of Edinburgh.
