At a Glance
- Tasks: Create memorable experiences for guests and manage front office operations.
- Company: Join the vibrant team at MEININGER Hotel Edinburgh.
- Benefits: Attractive salary, 25 holidays, free language courses, and fun team events.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be the friendly face that welcomes guests and makes their stay unforgettable.
- Qualifications: Experience in hospitality, outgoing personality, and teamwork skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
Responsibilities
- You are a great host ensuring your guests enjoy a safe and memorable stay.
- You are in charge of the well-being of our guests from check-in to check-out.
- For our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians.
- You respond to our guests’ questions and inquiries and know how to direct them to major sights, local attractions and activities.
- You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more.
- You are in charge of the bar.
- You enjoy a diverse, international work environment while we take care of an inclusive one.
- You’re flexible and understand that working on all days of the week, sometimes early or late, during weekends and public holidays comes with the job.
- Last but not least, you’re a great colleague, not afraid to jump in to support other departments every now and then.
Qualifications
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front-office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2); any other languages are a plus.
What MEININGER offers
- Attractive salaries.
- Company volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends & Family discount.
We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Receptionist - Part-Time (f/m/d) employer: Meininger Hotels U.K. Ltd
MEININGER Hotel Edinburgh is an exceptional employer that values its team members by offering attractive salaries, generous holiday allowances, and opportunities for personal and professional growth through initiatives like company volunteering and free language courses. The vibrant work culture fosters inclusivity and teamwork, ensuring that every employee feels valued and supported while creating memorable experiences for our guests in a dynamic hospitality environment.
