At a Glance
- Tasks: Create memorable experiences for guests and manage front office operations.
- Company: Join the vibrant team at MEININGER Hotel Edinburgh.
- Benefits: Attractive salary, 25 holidays, free language courses, and team events.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Be the face of hospitality and make a real impact on guests' stays.
- Qualifications: 1 year in hospitality, outgoing personality, and team player.
The predicted salary is between 18900 - 23100 £ per year.
Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!
Responsibilities
- You are a great host ensuring your guests enjoy a safe and memorable stay.
- You are in charge of the well-being of our guests from check-in to check-out.
- For our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians.
- You respond to our guests’ questions and inquiries and know how to direct them to major sights, local attractions and activities.
- You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more.
- You are in charge of the bar.
- You enjoy a diverse, international work environment while we take care of an inclusive one.
- You’re flexible and understand that working on all days of the week, sometimes early or late, during weekends and public holidays comes with the job.
- Last but not least, you’re a great colleague, not afraid to jump in to support other departments every now and then.
Qualifications
- You have initial experience (min. 1 year) in hospitality and are passionate about it.
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks.
- You are a people person, you like helping others and creating unforgettable experiences for our guests.
- You are a team player, ready to help your colleagues and tackle challenges together.
- You have good knowledge of a front-office system (e.g. ASSD, Fidelio, SIHOT).
- You are fluent in English (B2); any other languages are a plus.
What MEININGER offers
- Attractive salaries.
- Company volunteering (2 days).
- 25 holidays + 5 bonus days (1 for each year you stay with us).
- Free language courses.
- Regular get-togethers, celebrations and occasional parties (winter and summer team events).
- Quarterly evaluation rounds to make sure you’re still happy.
- Possibility to join M-goal projects to develop personal and professional skills.
- Staff nights and Friends & Family discount.
We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
Receptionist (f/m/d) employer: Meininger Hotels U.K. Ltd
MEININGER Hotel Edinburgh is an exceptional employer that values its team members by offering attractive salaries, generous holiday allowances, and opportunities for personal and professional growth through initiatives like company volunteering and free language courses. The vibrant work culture fosters inclusivity and teamwork, ensuring that every employee feels valued and supported while creating memorable experiences for our guests in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (f/m/d)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Meininger Hotels U.K. Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Meininger Hotels U.K. Ltd
Don't be shy about reaching out to Meininger Hotels U.K. Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist (f/m/d)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Meininger Hotels U.K. Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Meininger Hotels U.K. Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
