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- Tasks: Welcome passengers and guide them through the airport experience with a friendly smile.
- Company: Join Mego, a key player at Bristol Airport, enhancing customer journeys.
- Benefits: Earn £14.51 per hour with flexible shifts and potential pay increase.
- Other info: Long-term roles available with opportunities for growth in a vibrant environment.
- Why this job: Be the first friendly face passengers see and make their travel smoother.
- Qualifications: Great customer service skills and a warm, welcoming personality are essential.
The predicted salary is between 30000 - 30000 £ per year.
Location: Bristol Airport
Pay: £14.51 per hour (Awaiting pay increase)
Status: Agency worker
Hours of work: part-time and full-time, weekdays and/or weekends, variable shift patterns. These are long-term assignments with some of our staff working year-round, year on year.
Mego is contracted by Bristol Airport to supply staff across the airport in a variety of customer facing roles. We are now ramping up for the busy summer months and need to recruit more Welcome Hosts, Arrivals Wardens and Silver Zone Hosts to strengthen our existing teams.
These are very important customer-facing roles as you'll likely be the first face passengers see after they've landed or when they are arriving at, or departing from, Silver Zone Reception. These roles involve either guiding passengers arriving back at the terminal building to the appropriate entrance and directing them to passport control or welcoming them to the Silver Zone Reception and helping them through the key drop off and collection process.
To work in one of these customer service roles you'll need to:
- Have really good customer service skills and a warm, welcoming, empathetic personality.
- Be able to talk confidently with passengers when answering their questions.
Welcome Host employer: Mego Employment
Contact Detail:
Mego Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host
✨Tip Number 1
Get to know the company! Research Bristol Airport and Mego to understand their values and what they look for in a Welcome Host. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Welcome Host. This will boost your confidence and prepare you for those tricky questions about handling passenger queries.
✨Tip Number 3
Network with current employees! If you can, chat with people already working at Bristol Airport. They can give you insider tips on what it’s like to work there and what the hiring managers are really looking for.
✨Tip Number 4
Apply through our website! We make it super easy to apply for roles like Welcome Host. Plus, it shows you're proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Welcome Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your customer service experiences.
Tailor Your Application: Make sure to tailor your application specifically for the Welcome Host role. Highlight any relevant experience you have in customer service and how it relates to guiding and assisting passengers at the airport.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mego Employment
✨Know the Role Inside Out
Before your interview, make sure you understand what a Welcome Host does. Familiarise yourself with the key responsibilities, like guiding passengers and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your warm and welcoming personality, which is crucial for the job.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult passenger?' or 'What does good customer service mean to you?'. Practising your answers can help you articulate your thoughts clearly during the interview, making you stand out as a candidate.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can make a great first impression. Aim for a neat and professional look that reflects the welcoming nature of the role. It shows that you take the opportunity seriously and are ready to represent the company well.