Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by resolving queries and managing orders in a dynamic bakery environment.
- Company: Join a revolutionary food company focused on sustainable, ethical, plant-based products.
- Benefits: Enjoy flexible hours, 25 days leave, performance bonuses, and a cycle to work scheme.
- Why this job: Be part of a purpose-driven team making a real impact on health and the environment.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: This role offers growth opportunities in a rapidly expanding company.
The predicted salary is between 24000 - 36000 £ per year.
Our client isn’t just another food company - they’re leading a revolution in sustainable, ethical, plant-based food. With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing - fast.
They’re now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.
YOUR OPPORTUNITY
If you’re someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You’ll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site. This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey - and to grow with it.
WHAT YOU’LL BE DOING
- Responding promptly and professionally to customer and consumer queries
- Resolving customer issues efficiently and effectively
- Acting as a communication bridge between the head office and bakery team
- Managing manual orders within internal systems
- Booking transport for collections and deliveries
- Collaborating with cross-functional teams to resolve complex issues
WHAT YOU’LL BRING TO THE TABLE
- Excellent written and verbal communication skills
- A willingness to learn new systems and adapt to new processes
- Proficiency in Microsoft Office, especially Excel, Outlook, and Word
- Strong attention to detail
- A positive, team-oriented mindset
PERKS & BENEFITS
- Performance-related bonus scheme
- Pension scheme
- Cycle to work scheme
- 25 days annual leave + bank holidays
- 37.5-hour workweek
- Flexible start and finish times
Customer Service Executive in Dartmouth employer: Mego Employment Ltd
Contact Detail:
Mego Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Dartmouth
✨Tip Number 1
Familiarise yourself with the company's mission and values. Since they focus on sustainable and ethical food, showing your passion for these topics during any interactions can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've resolved issues or improved customer satisfaction, as this role heavily relies on effective communication and problem-solving skills.
✨Tip Number 3
Research common customer service software and tools that might be used in the role. Being knowledgeable about these systems can demonstrate your willingness to learn and adapt quickly, which is crucial for this position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for their team.
We think you need these skills to ace Customer Service Executive in Dartmouth
Some tips for your application 🫡
Understand the Company: Research the company's mission and values, especially their commitment to sustainability and ethical practices. This will help you tailor your application to reflect their ethos.
Highlight Relevant Skills: Emphasise your excellent written and verbal communication skills in your CV and cover letter. Mention any experience you have with customer service and your proficiency in Microsoft Office.
Show Your Passion: In your application, express your enthusiasm for plant-based food and sustainable practices. Share any personal experiences or motivations that align with the company's mission.
Tailor Your Application: Customise your CV and cover letter for the Customer Service Executive role. Use keywords from the job description and demonstrate how your skills and experiences make you a perfect fit for the position.
How to prepare for a job interview at Mego Employment Ltd
✨Show Your Passion for Sustainability
Since the company is focused on sustainable and ethical food, make sure to express your passion for these values during the interview. Share any personal experiences or initiatives you've been involved in that align with their mission.
✨Demonstrate Strong Communication Skills
As a Customer Service Executive, communication is key. Prepare examples of how you've effectively resolved customer queries in the past. Highlight your ability to communicate clearly and professionally, both verbally and in writing.
✨Familiarise Yourself with Their Products
Before the interview, take some time to learn about the company's products and their unique selling points. Being knowledgeable about what they offer will show your genuine interest and help you answer questions more confidently.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific customer service scenarios. Think through potential challenges you might face in the role and prepare thoughtful responses that showcase your problem-solving skills and adaptability.
