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- Tasks: Provide expert technical support and guidance to customers and distributors.
- Company: Join Megger, a global leader in electrical testing solutions.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact while working with cutting-edge electrical technology.
- Qualifications: Hands-on experience as an electrician and strong electrical knowledge required.
- Other info: Dynamic work environment with opportunities for travel and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Technical Support Engineer based at our Dover HQ. This is an exciting technical support role that requires strong electrical knowledge gained from installing and testing electrical installations in both commercial and industrial settings to BS7671 and BS2391 standards. Practical experience as an electrician is essential, as you’ll need to relate directly to the work our customers do on site.
In this role, you’ll provide expert technical support across Megger’s product range—including Low Voltage Instruments (LVI), General Electrical Test (GET) equipment, battery systems, and rotating machines—acting as a key point of contact for both customers and internal teams. You’ll support pre- and post-sales activities, bridge global sales teams and the Dover site, and help drive business growth while maintaining the highest standards of service.
Key Responsibilities- Deliver expert technical support and guidance to customers and distributors via phone, email, and on-site visits.
- Represent Megger at trade shows, exhibitions, and industry events with technical demonstrations.
- Create technical content to support pre- and post-sales activities, including competitor comparisons, application notes, and videos.
- Assist Product Managers during product development, alpha/beta phases, and NPIT launches, including regression testing.
- Maintain departmental demonstration stock, complete reports and workshop tasks, and update records in the CRM system.
- Proven hands-on experience as an electrician in commercial and industrial electrical installations.
- Strong understanding of electrical testing procedures and standards, including BS7671 and BS2391.
- Working towards vocational qualifications or HND in Electrical Engineering, with potential progression to degree level.
- HNC in Electrical Engineering plus 2 A-Levels (including one maths-based subject).
- Proficiency in MS Office, Megger analysis software, social media platforms, and internal IT systems.
- Full driving licence required and willingness to travel within the UK and internationally.
Please note: Only candidates with direct electrical installation experience will be considered.
At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use.
Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed.
As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.
We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey.
Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!
Please note: We’re not in a position as a business to offer visa sponsorship, so we’re unable to consider applications from candidates who require it to work in the UK.
Flexible Working at MeggerWe recognise that flexibility helps people thrive. That’s why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period.
Our Commitment to Equality, Diversity & InclusionPeople are the heart of Megger, and their unique perspectives are key to our success. We’re proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone.
Please note: We may close this vacancy early if we receive a high number of applications. If you’re interested, don’t wait and send your application in today!
Technical Support Engineer in Dover employer: Megger
Contact Detail:
Megger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Dover
✨Tip Number 1
Get to know the company inside out! Research Megger's products and services, especially those related to electrical testing. This will help you speak confidently about how your skills can contribute to their mission during interviews.
✨Tip Number 2
Network like a pro! Attend industry events and trade shows where Megger is present. This is a great way to meet current employees and get a feel for the company culture while showcasing your enthusiasm for the role.
✨Tip Number 3
Prepare for technical questions! Brush up on your electrical knowledge and be ready to discuss your hands-on experience as an electrician. They’ll want to see that you can relate to the work customers do on-site.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Megger team and ready to contribute to our success.
We think you need these skills to ace Technical Support Engineer in Dover
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hands-on experience as an electrician. We want to see how your background aligns with the technical support role, so don’t hold back on those practical skills!
Tailor Your Application: Take a moment to customise your application for the Technical Support Engineer position. Use keywords from the job description to show us you understand what we’re looking for and how you fit in.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Megger!
How to prepare for a job interview at Megger
✨Know Your Stuff
Make sure you brush up on your electrical knowledge, especially the standards like BS7671 and BS2391. Be ready to discuss your hands-on experience as an electrician and how it relates to the role. This will show that you’re not just familiar with theory but can apply it practically.
✨Showcase Your Communication Skills
As a Technical Support Engineer, you'll be the go-to person for customers and internal teams. Practice explaining complex technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with clients or colleagues in the past.
✨Prepare for Real-World Scenarios
Think about common issues customers might face with Megger’s products and how you would resolve them. Being able to demonstrate your problem-solving skills during the interview will set you apart. Consider preparing a couple of case studies from your previous work that highlight your troubleshooting abilities.
✨Get Familiar with the Company
Do your homework on Megger and its product range. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, being able to reference specific products or services during your interview shows genuine interest and preparation.
