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- Tasks: Provide expert technical support and guidance to customers and distributors.
- Company: Join Megger, a global leader in electrical testing solutions.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: HND in Electrical Engineering or equivalent, with strong communication skills.
- Other info: Dynamic workplace with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Technical Support Engineer based at our Dover HQ.
In this role, you will deliver exceptional technical support across Megger’s diverse product range, including Low Voltage Instruments (LVI), General Electrical Test (GET) equipment, battery systems, and rotating machines. You will act as a key point of contact for both customers and internal teams, supporting pre- and post-sales activities, bridging global sales teams and the Dover site, and helping to drive business growth while maintaining outstanding service standards.
Key Responsibilities- Provide expert technical support and guidance to customers and distributors via phone, email, and on-site visits.
- Represent Megger at trade shows, exhibitions, and industry events with technical demonstrations.
- Create technical content to support pre- and post-sales activities, including competitor comparisons, application notes, and videos.
- Assist Product Managers during product development, alpha/beta phases, and NPIT launches, including regression testing.
- Maintain departmental demonstration stock, complete reports and workshop tasks, and update records in the CRM system.
- Solid understanding of electrical installations and testing procedures.
- Working towards vocational qualifications, HND in Electrical Engineering, with potential progression to degree level.
- HNC in Electrical Engineering plus 2 A-Levels (including one maths-based subject).
- Proficiency in MS Office, Megger analysis software, social media platforms, and internal IT systems.
- Full driving licence is required and willingness to travel within the UK and internationally.
At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use.
Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed.
As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.
We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey.
Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!
We recognise that flexibility helps people thrive. That’s why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period.
People are the heart of Megger, and their unique perspectives are key to our success. We’re proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone.
We may close this vacancy early if we receive a high number of applications. If you’re interested, don’t wait and send your application in today!
At Megger, we believe in your potential — your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.
Technical Support Engineer in Dover employer: Megger Group
Contact Detail:
Megger Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Dover
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Megger on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss electrical installations and testing procedures, as well as any relevant experience you have with Megger's products.
✨Tip Number 3
Show off your passion for customer service! Be ready to share examples of how you've gone above and beyond to help customers in previous roles. This will highlight your fit for the Technical Support Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Megger team.
We think you need these skills to ace Technical Support Engineer in Dover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Support Engineer role. Highlight your relevant experience with electrical installations and testing procedures, as well as any technical support you've provided in the past.
Show Off Your Skills: Don’t forget to showcase your proficiency in MS Office and any specific software related to electrical testing. Mention any vocational qualifications or relevant coursework that aligns with the job description to catch our eye!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Megger Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electrical installations and testing procedures. Familiarise yourself with Megger's product range, especially Low Voltage Instruments and General Electrical Test equipment, so you can confidently discuss how they work and their applications.
✨Showcase Your Communication Skills
As a Technical Support Engineer, you'll be the bridge between customers and internal teams. Practice explaining complex technical concepts in simple terms. Consider role-playing with a friend to simulate customer interactions, focusing on clarity and patience.
✨Prepare for Real-World Scenarios
Think about common technical issues that customers might face and prepare solutions or troubleshooting steps. This will not only demonstrate your problem-solving skills but also show that you're proactive and ready to help from day one.
✨Engage with the Company Culture
Research Megger’s mission and values, and think about how your personal values align with theirs. Be ready to discuss why you want to work there and how you can contribute to their commitment to exceptional customer service and innovation.
