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- Tasks: Support delivery and improvement of global service platforms while collaborating with various teams.
- Company: Join Megger, a global leader in electrical testing solutions with a diverse workforce.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing service experiences across regions in a dynamic environment.
- Qualifications: Experience with service platforms and strong communication skills are essential.
- Other info: Remote role available for UK and Europe candidates only; apply before February 13, 2026.
The predicted salary is between 36000 - 60000 £ per year.
We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Service Product Owner – Delivery & Operations. This is a remote role available to candidates based in the UK or Europe only.
In this role, you will support the day-to-day delivery, operation, and continuous improvement of Megger’s global Service platforms, including the Self-Service Portal and ticketing solution. You will work closely with service centres, process owners, IT, and external partners to translate business needs into clear requirements, support delivery of enhancements, coordinate testing and releases, and ensure consistent service experiences across regions. You will also act as a trusted second to the Service Product Owner, providing continuity, delivery focus, and stakeholder support.
Key Responsibilities- Support backlog refinement, prioritisation, and preparation of user stories.
- Elicit, document, and clarify business and functional requirements.
- Work with technical teams to ensure requirements are understood and delivered as intended.
- Coordinate and support user acceptance testing (UAT) and release activities.
- Assist with training, adoption, and continuous improvement of service processes and tooling.
- Experience working with Service platforms, CRM, ticketing, or ERP systems.
- Understanding of Agile delivery principles and ways of working.
- Experience supporting requirements, testing, and delivery activities.
- Strong communication skills, able to translate between business and technical teams.
- Collaborative, pragmatic, and delivery-focused with attention to detail.
At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use.
Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed.
As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.
We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey.
Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!
Please note: We’re not in a position as a business to offer visa sponsorship, so we’re unable to consider applications from candidates who require it to work in the UK.
Flexible Working at MeggerWe recognise that flexibility helps people thrive. That’s why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period.
Our Commitment to Equality, Diversity & InclusionPeople are the heart of Megger, and their unique perspectives are key to our success. We’re proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone.
Please note: We may close this vacancy early if we receive a high number of applications. If you’re interested, don’t wait and send your application in today!
At Megger, we believe in your potential — your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.
Service Delivery Lead in Dover employer: Megger Group
Contact Detail:
Megger Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead in Dover
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Service Delivery Lead role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Product Owner roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Show off your skills! If you’ve worked with service platforms or Agile methodologies, be ready to discuss specific examples. Highlight how you’ve contributed to successful projects in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery Lead in Dover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Product Owner role. Highlight your experience with service platforms and Agile principles, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since strong communication is key in this role, give examples of how you've successfully translated business needs into technical requirements. This will help us see how you can bridge the gap between teams.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to read and find the information we need quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Megger Group
✨Know Your Service Platforms
Familiarise yourself with the service platforms mentioned in the job description, like CRM and ticketing systems. Be ready to discuss your experience with these tools and how you've used them to improve service delivery.
✨Master Agile Principles
Since the role involves Agile delivery, brush up on Agile principles and methodologies. Prepare examples of how you've applied Agile practices in past roles, especially in backlog refinement and user story preparation.
✨Communicate Clearly
Strong communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you'll need to bridge the gap between business and technical teams. Consider role-playing with a friend to refine your approach.
✨Show Your Collaborative Spirit
This role requires a collaborative mindset. Think of examples where you've worked effectively with cross-functional teams. Highlight your ability to support stakeholders and ensure everyone is aligned towards common goals during the interview.
