Desktop Support Engineer – L1
Location: Plymouth, UK
Job Type: Dispatch / Onsite Support Project
Level: L1 Desktop Support
Job Description
- - Provide onsite Level 1 desktop and IT support.
- - Troubleshoot and resolve basic hardware and software issues.
- - Support desktops, laptops, monitors, printers, and peripherals.
- - Perform hardware replacement, installation, configuration, and basic troubleshooting.
- - Assist with Windows OS and Microsoft Office/Microsoft 365 issues.
- - Perform basic network and connectivity troubleshooting.
- - Follow instructions from the remote technical/service desk team.
- - Complete assigned tickets and provide clear service updates.
- - Follow customer site procedures and security requirements.
Project Details
- Location: Plymouth, UK
- Project Type: Dispatch / Onsite
- Role: L1 Desktop Support Engineer
- Date: As per project requirement
- Rate: Please share your best available rate
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Desktop Support Engineer – L1 in Plymouth employer: MegaTech Live IT Services
At MegaTech Live IT Services, we pride ourselves on being an exceptional employer that values innovation and employee development. Our collaborative work culture fosters growth through continuous learning opportunities, while our commitment to providing top-notch support ensures that you will thrive in your role as a Network Engineer. With the chance to work on diverse projects across the UK, you'll enjoy a dynamic environment that encourages both professional and personal advancement.
