At a Glance
- Tasks: Bridge business needs and tech solutions as a Technical Business Analyst.
- Company: Join Megaport, a leader in Network as a Service with a fun, collaborative culture.
- Benefits: Enjoy flexible remote work, generous leave, wellness support, and learning opportunities.
- Other info: Be part of a motivated team that values diversity and innovation.
- Why this job: Make an impact by translating complex requirements into actionable solutions.
- Qualifications: 5+ years in Business Analysis, strong communication, and analytical skills required.
The predicted salary is between 28800 - 48000 £ per year.
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.
Your Role
As a Technical Business Analyst, you'll be a vital link within one of our Network Automation teams, bridging the gap between business needs and technical solutions. You'll translate functional requirements from stakeholders into clear, actionable technical specifications for engineers. Your core responsibilities include in-depth requirements analysis, process documentation, and effectively communicating complex findings to both technical and non-technical audiences. We're looking for an analytical thinker who excels at eliciting detailed problem statements, defining clear acceptance criteria with the QA team, and fostering seamless communication across the entire development lifecycle.
What You’ll Be Doing
- Leading discovery sessions with stakeholders to capture and document service automation and system requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
- Visualising complex concepts through technical designs, service orchestration workflows, system requirements, and business processes to facilitate clear understanding and alignment on business outcomes.
- Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
- Owning and prioritising the team's backlog of user stories.
- Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
- Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
- Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.
What We Are Looking For
- 5+ years of dedicated experience in Business Analysis or a closely related technical role.
- Proven expertise in collaborating with stakeholders to define, validate, and secure agreement on effective solutions.
- Exceptional ability to produce clear, concise, and comprehensive documentation.
- Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
- Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
- Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
- Solid understanding and demonstrable experience applying Agile principles within software development teams.
- Practical experience with APIs, web services, and web-based software projects.
- Understanding of networking concepts is highly beneficial.
What We Offer
- Flexible working environment – a remote‑first culture with coworking options available.
- Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
- Comprehensive learning support – generous study and training allowance plus paid study leave.
- Creative, modern workspaces – designed to inspire when you're not working remotely.
- Motivated, inclusive team – work alongside industry experts and fresh talent.
- Recognition programs – celebrate achievements with our Legend and Kudos awards.
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com.
Technical Business Analyst employer: Megaport
At Megaport, we pride ourselves on being a forward-thinking tech company that fosters a collaborative and inclusive work culture. Our employees enjoy a flexible remote-first environment, generous leave plans, and comprehensive learning support, all while working alongside industry experts in a creative workspace designed to inspire innovation. With a commitment to personal and professional growth, we celebrate achievements through recognition programs, making Megaport an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Megaport on LinkedIn or other platforms. Ask them about their experiences and the company culture. This not only shows your interest but can also give you insider info that might help you stand out.
✨Tip Number 2
Prepare for those interviews by brushing up on Agile principles and technical concepts relevant to the role. We want to see how you think, so practice explaining complex ideas in simple terms. It’s all about bridging that gap between business and tech!
✨Tip Number 3
Showcase your analytical skills during the interview. Bring examples of past projects where you’ve successfully translated requirements into actionable plans. We love seeing how you tackle problems and communicate with different teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Let’s make this happen together!
We think you need these skills to ace Technical Business Analyst
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Technical Business Analyst at Megaport and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience and skills. Focus on your business analysis background and any technical expertise that aligns with what we’re looking for. This helps us see how you fit into our culture and the role.
Be Clear and Concise:We appreciate clear communication, so keep your application straightforward. Use bullet points where possible and avoid jargon unless it’s necessary. This will help us quickly understand your qualifications and how you can bridge the gap between business and engineering.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team at Megaport.
How to prepare for a job interview at Megaport
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around APIs, web services, and networking concepts. Being able to discuss these topics confidently will show that you’re not just a business analyst but also someone who understands the technical side of things.
✨Showcase Your Communication Skills
As a Technical Business Analyst, you'll need to bridge the gap between technical and non-technical teams. Prepare examples of how you've successfully communicated complex ideas in the past. This could be through presentations, documentation, or even casual conversations.
✨Prepare for Discovery Sessions
Think about how you would lead discovery sessions with stakeholders. Be ready to discuss your approach to capturing and documenting service automation and system requirements. Having a clear strategy will demonstrate your ability to facilitate discussions and ensure everyone is on the same page.
✨Emphasise Your Agile Experience
Since Megaport values Agile principles, be prepared to talk about your experience working in Agile environments. Share specific examples of how you've contributed to agile refinement sessions and how you prioritised user stories in your previous roles.
