At a Glance
- Tasks: Be the go-to person for customers, ensuring they thrive and love our services.
- Company: Join Megaport, a leader in cloud connectivity with a vibrant team culture.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Dynamic role with a focus on innovation and customer satisfaction.
- Why this job: Make a real difference by helping customers succeed and grow with us.
- Qualifications: Experience in customer success or sales, with a passion for building relationships.
The predicted salary is between 50000 - 65000 £ per year.
Megaport is seeking a Customer Success Manager (CSM) for the United Kingdom region.
You will act as the main contact for existing customers, focusing on post-sale relationships, upselling, renewals, and overall customer experience.
You’ll work within the Integrated Accounts Team alongside a Direct Sales Executive and Solutions Architect in the UK.
You’ll drive revenue growth and retention by proactively engaging customers, enabling onboarding, and promoting Megaport product enhancements and
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Strategic Customer Success Manager — Renewals & Growth employer: Megaport
At Megaport, we pride ourselves on being an exceptional employer, offering a dynamic and flexible work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive learning support and generous leave plans, ensuring that our team members thrive both personally and professionally. Join us to lead innovative projects on our cutting-edge Network as a Service platform while collaborating with a talented group of engineers dedicated to excellence.
