At a Glance
- Tasks: Drive sales, build community relationships, and create unforgettable guest experiences.
- Company: Megan's, the nation's most-loved neighbourhood restaurant.
- Benefits: Competitive salary, 50% off dining, dog-friendly environment, and growth opportunities.
- Other info: Enjoy fun team socials and ongoing training for professional growth.
- Why this job: Join a vibrant team and turn enquiries into memorable celebrations.
- Qualifications: Experience in hospitality sales, strong relationship-building skills, and a passion for guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
We’re on a mission to be the nation’s most-loved neighbourhood restaurant. Think sunshine-filled food, seriously good vibes, a team that’s got each other’s backs, and there's always a dog snoozing under someone's table. At Megan’s, we’re all about bringing people together. Whether it’s a birthday brunch, engagement party, wedding celebration, baby shower, work social or just an excuse to gather friends around a table, we believe every occasion deserves to feel special. We’re now looking for a Sales Manager to help make Megan’s the go-to place for celebrations in every neighbourhood we call home. This is a brilliant opportunity for someone who loves hospitality, thrives on building relationships and gets a buzz from turning enquiries into unforgettable experiences.
What you’ll be doing:
- Driving sales & growing bookings
- Build strong relationships within our local communities to generate private hire, group dining and event bookings.
- Convert enquiries into confirmed bookings through exceptional communication and guest care.
- Identify new opportunities to drive covers, revenue and awareness across our restaurants.
- Work closely with restaurant teams to maximise sales opportunities and ensure every enquiry receives a warm Megan’s welcome.
Owning the guest journey:
- Manage every stage of the booking process, from first enquiry through to the event itself.
- Coordinate pre-orders, guest requirements, event details and run sheets to ensure a seamless experience.
- Act as the key point of contact for guests, making planning feel easy, enjoyable and stress-free.
- Deliver a level of hospitality that leaves guests recommending Megan’s long after the event has finished.
- Be the expert in our booking platforms, particularly Design My Night.
- Ensure diaries are optimised, accurate and set up to maximise sales opportunities.
- Monitor enquiry trends, conversion rates and booking performance, using insight to continuously improve results.
- Support reporting and forecasting around events and private hire performance.
Building community connections:
- Develop and nurture relationships with local businesses, charities and community groups.
- Support local partnerships, activations and events that strengthen Megan’s presence within the neighbourhood.
- Help position Megan’s as the first choice for celebrations, gatherings and special occasions.
- Represent the brand with warmth, personality and genuine enthusiasm.
Bringing events to life:
- Be present for key events and private hires where needed, ensuring everything runs smoothly.
- Work closely with operational teams to deliver memorable guest experiences.
- Troubleshoot calmly, think ahead and make sure every detail is taken care of.
- Celebrate the wins and help create moments guests will remember for years to come.
What we’re looking for:
- Previous experience in multi-site hospitality sales, events, or private hire.
- A natural relationship builder who loves meeting people and creating connections.
- Strong sales ability, with confidence converting enquiries into bookings and revenue.
- Excellent organisation skills with exceptional attention to detail.
- Experience using booking platforms, ideally Design My Night.
- A proactive, self-motivated approach and the ability to work independently.
- A genuine passion for hospitality and creating unforgettable guest experiences.
- Someone who brings energy, personality and community spirit to everything they do.
Why join Megan's?
- Be part of a team that lives by our values: Team Player, Results Driven, Adaptable, Grit.
- Growth opportunities in a fast-expanding restaurant group.
- Plenty of upskilling opportunities through our apprenticeship programs.
- Dog friendly office and restaurants - please bring your fluffy four-legged friends to work!
- Competitive salary, perks & the chance to grow with one of the most exciting hospitality brands in London.
- 50% off when you dine with your favourite people.
- Plenty of fun, feel-good team socials.
- Access to our Employee Assistance Programme - free, confidential support 24/7 including mental health sessions.
- Early access to wages through Stream.
- Long service awards and celebrations - think fancy meals out and relaxing weekends away.
- Free, delicious Megan’s food & drinks for lunch every day.
- Plus all the usual standard stuff like pension contributions & 28 days holiday.
- Ongoing training & real progression opportunities - if you want to grow professionally, we’ll back you through fully funded programmes.
- Get involved in new openings as we grow.
If you love hospitality, and get a genuine buzz from turning enquiries into revenue making events - this one’s for you.
Sales Manager - MAT COVER 12 months employer: Megan's Restaurants
At Megan's, we pride ourselves on being more than just a restaurant; we're a vibrant community hub where every team member is valued and supported. With a strong focus on personal growth, we offer extensive training and development opportunities, alongside a fun, dog-friendly work environment that encourages creativity and collaboration. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying competitive benefits and a culture that celebrates every success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - MAT COVER 12 months
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Megan's Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Megan's Restaurants
Don't be shy about reaching out to Megan's Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Megan's Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Megan's Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
