At a Glance
- Tasks: Analyse data and support operations to enhance care delivery across multiple branches.
- Company: Join Mega Nursing & Care, a nurse-led home care provider making a real difference.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Be part of a fast-growing organisation with opportunities for career progression.
- Why this job: Your analytical skills will directly impact the quality of care we provide.
- Qualifications: Experience in data or finance roles, strong Excel skills, and excellent organisational abilities.
The predicted salary is between 30000 - 30000 € per year.
Company Overview
Mega Nursing & Care is a nurse-led home care provider operating across multiple UK regions including Gloucestershire, Northamptonshire, Bedfordshire, Oxfordshire, Hertfordshire, and Bristol. Founded by Advanced Nurse Practitioner Margaret Lawal, we hold CQC TDDI registration, Gold Standard Framework Accreditation, and are proud winners of the Home Care Awards. We are committed to delivering outstanding, clinically-led care in the community.
Summary
We are seeking a highly organised and detail-oriented Data & Operations Analyst to join our growing operations team. This is a pivotal role responsible for the accuracy and integrity of care management data, multi-branch invoicing, payroll calculations, and financial reconciliation across our regional operations. The successful candidate will work closely with branch managers, the clinical team, and our finance function to ensure smooth day-to-day operational delivery.
Responsibilities
- Care Management System (CM2000)
Perform daily data maintenance across branches, including resolving missed bookings, missed tasks, and late arrivals, and removing shadowing entries. Monitor compliance against the 90% threshold by pulling and reviewing CM2000 reports daily. Raise and manage system issues via the CM2000 support portal. Arrange data unlocks to ensure missed client submissions are captured. - Invoicing
Process monthly CM2000 invoicing for Gloucestershire and Central Bedfordshire, including data cleaning and submission via Finance Manager. Manage monthly Bedford Borough Council invoicing through the council portal, maintaining close liaison with the clinical team to capture any mid-month changes. Process weekly Oxfordshire County Council visit submissions, uploading invoices to Xero and reconciling against remittances received. Upload invoices to Xero across applicable contracts and complete reconciliations. Liaise with local authority contacts across Gloucestershire, Bedford Borough, Central Bedfordshire, and Oxfordshire to resolve invoicing queries. - Payroll Support
Calculate biweekly on-call payroll figures for Gloucestershire and Bedfordshire branches, submitting to the relevant payroll contacts. Calculate CM deductions for length-of-stay adjustments on a biweekly payroll cycle. Notify the payroll team of new starters on each payroll run. - Compliance & Reporting
Produce the monthly CM Compliance Tracker for Gloucestershire, monitoring punctuality and carer tagging compliance using the points-based reporting system, with the report submitted for use in appraisals. Produce the weekly ELFT hours report and summary for the Rapid Response service. Complete ad-hoc reconciliation reports to confirm all clients have been invoiced correctly. Maintain the Balmoral annual leave entitlement tracker as directed. - Finance & Operational Meetings
Attend and contribute to regular reconciliation finance meetings with the finance and operations team. Support the broader operations team with ad-hoc data analysis tasks as directed by management. - Branch Liaison
Maintain active communication with Gloucestershire, Bedfordshire, and Hertfordshire branch teams regarding lateness, cancellations, and any changes affecting data accuracy or invoicing. Support and prompt the Hertfordshire branch to ensure their daily CM maintenance is completed consistently.
Person Specification
Essential
Demonstrable experience in a data, operations, or finance administration role. High proficiency in Microsoft Excel and experience working with large datasets. Strong numerical accuracy with experience in invoicing, payroll, or financial reconciliation. Excellent organisational skills with the ability to manage multiple recurring deadlines simultaneously. Confident communicator, comfortable liaising with external local authority contacts and internal teams. Experience using care management or scheduling systems (e.g. CM2000 or similar). Ability to work independently and take ownership of tasks with minimal supervision.
Desirable
Experience of working within a CQC-regulated health or social care environment. Familiarity with Xero or equivalent accounting software. Experience of local authority invoicing or council portal submissions. Understanding of domiciliary care operations and payroll structures.
What We Offer
A meaningful role at the heart of a fast-growing, nurse-led care organisation. A supportive and collaborative working environment. Opportunities for professional development and career progression. Competitive salary commensurate with experience.
Join us at Mega Nursing & Care where your analytical skills will directly impact the quality of care we provide. If you're passionate about turning data into meaningful insights that make a difference, we want to hear from you, embark on this rewarding journey today!
Pay: £30,000.00 per year
Work Location: In person
Data & Operations Analyst in Luton employer: Mega Nursing and Care
At Mega Nursing & Care, we pride ourselves on being a nurse-led home care provider that values the contributions of every team member. Our supportive and collaborative work culture fosters professional development and offers meaningful career progression opportunities, all while making a tangible impact in the community. Join us in Gloucestershire, where your role as a Data & Operations Analyst will not only enhance operational efficiency but also directly improve the quality of care we deliver to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Data & Operations Analyst in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mega Nursing & Care and understanding their values. Tailor your responses to show how your skills align with their mission of delivering outstanding care.
✨Tip Number 3
Practice common interview questions and scenarios related to data analysis and operations. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Mega Nursing & Care.
We think you need these skills to ace Data & Operations Analyst in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Data & Operations Analyst role. Highlight your proficiency in data management, invoicing, and any relevant software like CM2000 or Xero.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about data and operations in the care sector. Share specific examples of how you've used your analytical skills to improve processes or outcomes in previous roles.
Showcase Your Communication Skills:Since this role involves liaising with various teams and local authorities, make sure to demonstrate your strong communication skills in your application. Mention any experience you have in collaborating with different stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Mega Nursing and Care
✨Know Your Data Inside Out
Make sure you’re familiar with data management concepts, especially in relation to care management systems like CM2000. Brush up on your experience with large datasets and be ready to discuss how you've maintained data accuracy in previous roles.
✨Showcase Your Excel Skills
Since high proficiency in Microsoft Excel is essential for this role, prepare to demonstrate your skills. Bring examples of complex spreadsheets or reports you've created, and be ready to explain how you used Excel to solve problems or streamline processes.
✨Communicate Clearly
As a Data & Operations Analyst, you'll need to liaise with various teams and local authorities. Practice articulating your thoughts clearly and confidently. Think of examples where you’ve successfully communicated complex information to non-technical stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding invoicing and payroll issues. Prepare scenarios from your past experiences where you had to troubleshoot data discrepancies or manage tight deadlines, and explain how you handled them.
