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- Tasks: Lead HR operations and support daily office management for a dynamic events company.
- Company: Join MEGA, an award-winning events company creating unique experiences in music and entertainment.
- Benefits: Enjoy a casual dress code, dog-friendly office, gym membership, and private health insurance.
- Why this job: Be part of a vibrant team shaping memorable events while fostering a people-focused workplace culture.
- Qualifications: 6+ years in HR, CIPD Level 5 qualified, with strong UK employment law knowledge.
- Other info: This is a full-time, office-based role in North Acton; commuting is essential.
The predicted salary is between 36000 - 48000 £ per year.
Job Description
ABOUT US
MEGA is an award winning (Promoter of the year 2023), pioneering experiential events company with a portfolio of brands occupying the intersection of popular culture, music & entertainment. We independently develop & execute unique products with the power to cut through the noise, entertaining over 675,000 guests per year.
At MEGA we manage the full 360 degrees of event creation from concept to completion, allowing us to be dynamic in a fast paced market environment. Event concepts & research, branding, marketing, tour management, production, logistics, talent booking, and event management are all part of our repertoire.
Our event concepts/acts include: The Rock Orchestra // Silent Discos in Incredible Places // Illuminated Orchestra // Enchanted Voices // Secret Soiree
JOB DESCRIPTION:
In this role, you will take a lead on HR operations to ensure a compliant, high-performing, and people-focused workplace. Your responsibilities will include overseeing absence and holiday tracking, supporting the consistent application of company policies, and promoting accountability across the team.
Alongside your HR responsibilities, you’ll also support the day-to-day running of the office — collaborating with our existing Office Manager to maintain a productive, engaging and well-organised work environment.
Key Responsibilities:HR:
- Manage and maintain accurate records of absences, sick leave, holidays, and lateness
- Follow up on repeated absences or lateness, conducting disciplinary meetings where necessary.
- Support compliance with UK employment law in relation to staff conduct and contracts.
- Drafting or issuing employment contracts and onboarding documentation.
- Act as a point of contact for minor staff concerns, escalating to leadership when needed.
- Manage the recruitment process
- Holding Staff Reviews
Office Operations & Coordination
- Work closely with the Office Manager on workplace planning, office socials, and team events.
- Coordinating office maintenance, and repairs
- Liaise with vendors, contractors, and service providers as required.
- Liaising with external suppliers, contractors, and service providers
- Assist in managing health & safety in the office
Skills & Experience:
- +6 years experience in an HR role
- CIPD Level 5 qualified
- Strong working knowledge of UK employment law (especially around absences, contracts, and basic disciplinary process).
- Confident communicator who can handle sensitive or challenging conversations professionally
- Highly organized with good attention to detail.
- Comfortable managing multiple priorities in a fast-paced environment.
- Friendly, approachable, and solutions-focused.
- Team player with a good sense of discretion and diplomacy
Job Type:
● Full-time, Permanent
Schedule:
Monday to Friday
Salary:
£42,000 Annually
Benefits:
● Casual dress code
● Dog Friendly Office
● Local Gym Membership
● Private Health Insurance
Ability to reliably commute to North Acton is essential. This is a full time office based position, so please ensure you can travel to this location before applying.
HR & Operations Manager employer: MEGA Events/ Travel/ Music
Contact Detail:
MEGA Events/ Travel/ Music Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Operations Manager
✨Tip Number 1
Familiarise yourself with MEGA's unique event concepts and culture. Understanding their portfolio will help you demonstrate your enthusiasm for the role and how your HR skills can enhance their dynamic environment.
✨Tip Number 2
Network with current or former employees of MEGA on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed HR operations in fast-paced environments. Highlighting your experience with compliance and employee relations will show that you're ready to tackle the challenges at MEGA.
✨Tip Number 4
Demonstrate your organisational skills by preparing a plan for how you would approach the first few months in the role. This proactive mindset will impress the hiring team and show that you're serious about contributing to their success.
We think you need these skills to ace HR & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience, particularly in areas like absence management and compliance with UK employment law. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and operations. Mention why you are interested in MEGA and how your background aligns with their mission and values. Be sure to address the key responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly state your CIPD Level 5 qualification and any other relevant certifications. Emphasise your experience in managing HR processes and your strong knowledge of UK employment law, as these are crucial for the role.
Showcase Soft Skills: In your application, highlight your communication skills, organisational abilities, and team player mentality. Provide examples of how you've handled sensitive situations or managed multiple priorities in a fast-paced environment.
How to prepare for a job interview at MEGA Events/ Travel/ Music
✨Know Your HR Basics
Make sure you brush up on UK employment law, especially around absences and contracts. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the role.
✨Showcase Your Organisational Skills
As an HR & Operations Manager, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed various priorities in previous roles, highlighting your attention to detail and organisational abilities.
✨Prepare for Sensitive Conversations
You'll likely face challenging discussions during your tenure. Think of scenarios where you've handled sensitive issues professionally, and be ready to share these experiences during the interview.
✨Demonstrate Team Spirit
This role requires collaboration with the Office Manager and other team members. Be prepared to discuss how you've worked effectively in teams before, showcasing your friendly and approachable nature.
