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- Tasks: Lead a dynamic team in delivering unforgettable entertainment experiences.
- Company: Join a vibrant leisure and entertainment operator focused on family fun.
- Benefits: Competitive salary, performance bonuses, career growth, and employee discounts.
- Why this job: Be the driving force behind exciting attractions and community engagement.
- Qualifications: 2+ years in management, strong leadership, and financial skills required.
- Other info: Flexible hours and a supportive work culture await you!
The predicted salary is between 45000 - 63000 ÂŁ per year.
We are an operator in the leisure and entertainment industry, offering a premium family entertainment experience through a diverse range of attractions including arcade gaming, AR Darts, laser tag, VR, karaoke, batting cages, bowling, food and beverage services, and event hosting. Our commitment is to deliver safe, memorable, and high‑quality experiences that bring people together.
The General Manager will be responsible for overseeing all operational, financial, and staffing aspects of the centre. This role requires a strategic leader with strong business acumen and a proven ability to deliver exceptional customer service while effectively managing a multidisciplinary team in a fast‑paced, customer‑centric environment.
Key Responsibilities- Provide strategic and hands‑on leadership across all departments, ensuring smooth daily operations and alignment with business objectives.
- Oversee financial performance, including budgeting, forecasting, cost control, and revenue growth initiatives.
- Ensure optimal staffing levels, performance management, and training programs to build a high‑performing, customer‑focused team.
- Maintain operational standards in safety, cleanliness, maintenance, and service delivery.
- Lead the implementation of marketing campaigns, promotional events, and community engagement strategies.
- Manage guest experience metrics, continuously identifying areas for improvement.
- Serve as the primary liaison between corporate leadership and centre‑level operations.
- Ensure compliance with all regulatory, licensing, health and safety requirements.
- Minimum 2 years of management experience preferably as a General Manager in hospitality, leisure, retail, or entertainment environments.
- Strong leadership skills with a track record of team development and employee engagement.
- Solid financial and commercial acumen with experience managing P&L responsibilities.
- Excellent interpersonal and communication skills.
- Demonstrated ability to drive operational efficiency and improve guest satisfaction.
- Proficiency in operational systems, POS software, and standard office tools.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
- Experience of managing a budget of at least ÂŁ1m.
- A competitive remuneration package with performance‑based incentives, salary from £45,000 plus bonus.
- Career progression opportunities and development within a growing organization.
- A supportive, inclusive, and professional work culture.
- Complimentary access to attractions and employee discounts.
Interested candidates are invited to submit a detailed resume and a cover letter outlining relevant experience and leadership achievements by clicking “Apply”.
General Manager - Slough, Berkshire in West Drayton employer: Mega City
Contact Detail:
Mega City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Slough, Berkshire in West Drayton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and entertainment industry. Attend local events or join online groups where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and customer feedback. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved customer experiences in previous roles. This is your chance to shine and demonstrate your fit for the General Manager position!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the exciting world of family entertainment.
We think you need these skills to ace General Manager - Slough, Berkshire in West Drayton
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume speaks directly to the role of General Manager. Highlight your management experience in hospitality or entertainment, and don’t forget to showcase any achievements that demonstrate your leadership skills and financial acumen.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've improved guest satisfaction or driven operational efficiency in previous roles.
Showcase Your Team Leadership: We want to see how you’ve developed and engaged teams in the past. Include details about your approach to performance management and training, and how you’ve built a customer-focused culture in your previous positions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Mega City
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their offerings in the leisure and entertainment industry, especially how they create memorable experiences. This knowledge will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams in fast-paced environments. Discuss specific instances where you improved team performance or customer satisfaction, as this role is all about effective team management.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss your experience with budgeting, forecasting, and P&L responsibilities. They’ll want to know how you can drive revenue growth and manage costs effectively.
✨Engage with Customer Experience
Think of ways you’ve enhanced guest experiences in previous roles. Prepare to talk about how you would implement marketing campaigns or community engagement strategies to improve customer satisfaction at their centre.
