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- Tasks: Provide expert IT support and collaborate on technical issues.
- Company: Join a leading producer of mineral waters and soft drinks in a dynamic environment.
- Benefits: Enjoy 25 days annual leave, a contributory pension scheme, and exciting tasks.
- Why this job: Be part of a growing company with development opportunities and impactful projects.
- Qualifications: Vocational training in IT and experience with production-related applications required.
- Other info: Willingness to travel to Germany is a plus; immediate start available.
The predicted salary is between 30000 - 42000 £ per year.
We produce a wide range of high-quality mineral waters and soft drinks. Thanks to our state-of-the-art production equipment, we can respond flexibly to retailer demand. We offer you a dynamic work environment with plenty of development opportunities.
WHAT YOU DO
- Provide expert 2nd and 3rd level support for IT systems, including implementation, consulting, and maintenance.
- Collaborate with internal customers, colleagues, and central IT to resolve technical issues and deliver exceptional service.
- Troubleshoot and resolve user queries, ensuring efficient and effective IT support.
- Assist with the introduction and replacement of specialized IT solutions, aligning with IT strategy and security standards.
- Act as the main point of contact between the plant, specialist departments, and central IT, fostering strong collaboration and communication.
- Contribute to the successful delivery of IT projects, from planning to implementation.
- Maintain accurate documentation for all hardware and software solutions.
WHO YOU ARE
- Vocational training as an IT Systems Specialist or similar.
- Experience with production-related applications, hardware, and ticketing systems (e.g. Jira).
- Proficiency in Windows Systems, Networking technologies and experience with IT infrastructure (cabling, hardware components, switches, servers, and storage systems) are expected.
- ITIL certification and basic German language skills are highly desirable.
- Willingness to travel to our Head office in Germany.
OUR OFFER
- 25 days annual leave plus 8 days UK bank holiday per year.
- Interesting tasks in a continually growing company.
- Contributory pension scheme.
- Occupational date: Immediate start.
WHAT ARE YOU WAITING FOR? Simply apply directly online to MEG Derby via jobs.schwarz-produktion.com.
IT Coordinator in Derby employer: MEG Derby
Contact Detail:
MEG Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Coordinator in Derby
✨Tip Number 1
Familiarise yourself with the specific IT systems and production-related applications mentioned in the job description. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your knowledge of ITIL principles, as this certification is highly desirable for the position. Being able to discuss how ITIL practices can improve service delivery will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with ticketing systems like Jira. Be ready to share specific examples of how you've used such systems to resolve technical issues efficiently, showcasing your problem-solving skills.
✨Tip Number 4
Since the role involves collaboration with various departments, think of examples where you've successfully worked in a team to deliver IT solutions. Highlighting your communication skills will be key to demonstrating your fit for the collaborative environment.
We think you need these skills to ace IT Coordinator in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with 2nd and 3rd level support. Include specific examples of how you've resolved technical issues and collaborated with teams.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your vocational training as an IT Systems Specialist and any relevant certifications, such as ITIL, to demonstrate your qualifications.
Showcase Technical Skills: Clearly outline your proficiency in Windows Systems, networking technologies, and any experience with production-related applications. If you have experience with ticketing systems like Jira, be sure to mention that as well.
Highlight Soft Skills: Emphasise your communication skills and ability to work collaboratively with internal customers and colleagues. Provide examples of how you've contributed to successful IT projects or improved service delivery.
How to prepare for a job interview at MEG Derby
✨Showcase Your Technical Skills
Be prepared to discuss your experience with production-related applications and IT infrastructure. Highlight specific examples where you've successfully implemented or maintained systems, as this will demonstrate your capability for the role.
✨Understand the Company’s Products
Familiarise yourself with the range of mineral waters and soft drinks produced by the company. Showing knowledge about their products can help you connect your skills to their needs during the interview.
✨Emphasise Collaboration
Since the role involves working closely with various departments and central IT, be ready to share examples of how you've effectively collaborated in past roles. This will illustrate your ability to foster strong communication and teamwork.
✨Prepare for Problem-Solving Questions
Expect questions that assess your troubleshooting skills. Prepare scenarios where you've resolved technical issues or user queries efficiently, as this will highlight your problem-solving abilities and customer service focus.
