At a Glance
- Tasks: Provide essential admin support for clinical operations and ensure smooth workflow across teams.
- Company: Join NWEH, a leader in innovative clinical trials and patient record access.
- Benefits: Enjoy 27 days annual leave, hybrid working, flexible hours, and health cash plans.
- Other info: Opportunity for career growth in a supportive and positive workplace.
- Why this job: Be part of reshaping clinical trials while gaining valuable experience in a dynamic environment.
- Qualifications: Strong admin skills, attention to detail, and proficiency in Microsoft Office required.
The predicted salary is between 27251 - 27251 £ per year.
About NWEH
As a market leader offering incomparable, industry-advancing patient record access via state‑of‑the‑art search and recruit technology, NWEH stand for real discovery.
Powered by our network of diverse patient populations, we go further, faster — to deliver true‑to‑life full service clinical trials.
Our ever‑growing decentralized tech‑enabled clinical trials business with industry‑dominating access to 20 million patient records attests that we are world leaders in our field.
At NWEH our focus isn’t just about technology; it’s about reshaping how clinical trials are designed and delivered in the UK and beyond.
Job purpose
The Clinical Operations Administrator provides a centralised administrative support function across Clinical Operations teams, ensuring consistency, efficiency, and high‑quality delivery of operational and research activities.
The role is responsible for coordinating administrative processes, maintaining systems and documentation, and supporting stakeholders across multiple workstreams.
- Key Accountabilities
- Provide cross‑team administrative support to ensure continuity of operational activities during peak demand and absences.
- Maintain and update central systems (e. g. CTMS, booking systems, trackers) to ensure data accuracy and integrity.
- Coordinate and manage operational trackers, logs, and study documentation.
- Monitor workflows, identify discrepancies or issues, and take appropriate corrective or escalation action.
- Support standardisation of administrative processes across Clinical Operations teams.
- Contribute to reporting, metrics tracking, and performance monitoring across studies and services.
Responsibilities
- Provide flexible administrative support across Clinical Operations teams, adapting to changing priorities and business needs.
- Maintain and update study trackers, logs, and administrative systems to ensure accurate reporting and oversight.
- Support scheduling, coordination, and resourcing of operational activities where required.
- Assist with coordination of study activities, including documentation, site communications, and reporting.
- Participate in team and project meetings as required.
- Coordinate communications between internal teams, external partners, and clinical sites.
- Maintain shared inboxes and ensure timely and professional responses to queries.
- Ensure accurate data entry, validation, and reconciliation across systems (e. g. duplicate checks, data quality checks).
- Monitor system performance and identify issues impacting workflows or service delivery.
- Generate and analyse reports to identify trends, risks, or areas for improvement.
- Support the setup, maintenance, and archiving of study documentation and databases.
- Ensure all activities comply with organisational SOPs, regulatory requirements, and data protection standards (e. g. GDPR, ICH GCP).
- Conduct routine quality checks on documentation, trackers, and systems to ensure completeness and accuracy.
- Support audit preparation, documentation collation, and follow‑up actions.
- Identify and escalate risks, issues, or non‑conformances within agreed timelines.
Person Specifications
Essential
- Strong administrative experience within a complex or regulated environment
- Proficient in Microsoft Office (Excel, Word, Outlook, Power Point)
- Strong organisational skills and ability to manage multiple priorities
- High attention to detail and data accuracy
- Effective communication and stakeholder management skills
- Ability to work both independently and collaboratively
- Proactive, flexible, and solution‑focused approach
Desirable
- Experience within healthcare, clinical research, or regulated industries
- Understanding of clinical trial processes, systems (e. g. CTMS), and documentation
- Knowledge of ICH GCP, GDPR, and relevant regulatory frameworks
- Holds a full UK Driver’s license with Business Insurance and is happy to travel between office and sites
Benefits
- 27 days annual leave increasing with length of service.
- Hybrid working policy
- Flexible working hours
- Health cash plan
- Wellbeing support
- Life assurance
- Stakeholder pension scheme
- Positive and supportive environment
- Access to training resources
- Location
Office based in Greater Manchester – Bright Building, Manchester Science Park, with travel to alternate sites as required, flexible office/home‑based arrangements are available.
Hours of work
37.5 hours in total, flexible office hours are available.
- Employment Type
- Fixed‑term Full‑time
Compensation
£27,251
Please note this is a fixed term contract position.
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Clinical Operations Administrator in Manchester employer: meeveem
ProPharma is an exceptional employer that champions diversity, equity, and inclusion, creating a vibrant workplace where employees can thrive as their authentic selves. With a commitment to employee growth and a collaborative culture, ProPharma offers flexible hybrid working arrangements, ensuring that team members can benefit from both remote and in-person collaboration. The company values innovation and provides a supportive environment for GXP Auditors to contribute meaningfully to the advancement of healthcare solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Operations Administrator in Manchester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like meeveem.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at meeveem.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Clinical Operations Administrator in Manchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at meeveem.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at meeveem.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to meeveem. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at meeveem. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at meeveem
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research meeveem’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
