At a Glance
- Tasks: Support residents and manage housing services at Atlas Lodge, ensuring a smooth operation.
- Company: Join a diverse and inclusive organisation dedicated to making a difference in housing.
- Benefits: Enjoy flexible working, health discounts, and a solid pension plan.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Make a real impact on residents' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and some admin experience are essential.
The predicted salary is between 28250 - 28250 £ per year.
Location: Atlas Lodge, Uxbridge
Salary: £28,250 pro rata
Contract: 12 months Fixed Term Contract | Part Time Hours: 25 hours per week
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We're on the hunt for a Housing Services Administrator to help us deliver housing management services at Atlas Lodge, Uxbridge.
Key responsibilities:
- Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
- Handling financial records, assisting with debt management, and ensuring everything stays on track.
- Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
- Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
- Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
- Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.
You're someone who:
- Loves working with people and can adapt to different communication styles.
- Is confident, proactive, and has excellent problem-solving skills.
- Thrives in an organised environment, managing workloads and deadlines like a pro.
- Works well independently and as part of a team.
- Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering:
- Full training and support to set you up for success.
- A chance to contribute to a high-quality housing service that makes a difference for residents.
- Opportunities to grow, including stepping up to deputise for your manager when needed.
- Ability to complete an enhanced DBS check.
Benefits
- Health and happiness: Gym, fitness and wellbeing discounts, mental health support, flexible working options.
- Finance: Pension plan – contribute between 4% and 8% and we’ll match it or better, quick and easy pension transfer service, savings and financial advice, loans, free life assurance, discounts on shopping, holidays, phones, technology and more.
- Career: Ongoing personal and professional development programme, Leadership Pathways online learning resources, career progression and promotion opportunities.
Equal Opportunity Statement
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
Housing Services Administrator in Uxbridge employer: Meeveem Limited
At Anchor, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at our Uxbridge location. As a Housing Services Administrator, you'll benefit from comprehensive training, flexible working options, and numerous opportunities for personal and professional growth, all while making a meaningful impact in the lives of our residents. Join us to be part of a diverse team that values your contributions and fosters a sense of belonging.
