Service Manager Hitchin

Description and requirements

£51,000 - £55,000 per annum | Full-time | Symonds House & No.1 Lavender Fields

“It’s about leading by example – supporting my team so they can give the very best care every single day.”

That’s how one of our Registered Managers describes their role. If you’re a confident, compassionate leader who’s ready to inspire others and make a real difference, we’d love to hear from you.

A home, not just a service

This position will take responsibility for the day-to-day management and successful running of two of our care homes, Symonds House and No.1 Lavender Fields. Located close to the beautiful and famous Hitchin Lavender Fields, both services provide high-quality, personalised support to adults with physical disabilities. Symonds House supports 20 residents, while No.1 Lavender Fields supports 10 residents, creating welcoming and person-centred environments where residents can live fulfilling and independent lives.

Your working hours

This is a full-time role, Monday to Friday, with flexibility to work across weekdays and weekends. You may also be required to travel or stay away overnight to support your service. Typical hours and arrangements will be agreed to suit the needs of the service.

Why you’ll love working here

As well as providing support for your wellbeing and development, we offer a fantastic range of benefits:

• 33 days annual leave (25 days plus 8 bank holidays), increasing by 1 day for each completed year of service, up to a maximum of 38 days.
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Exclusive discounts and benefits
• Contributory Pension Scheme & competitive life cover
• Health cash plan: Affordable healthcare at your fingertips
• Career development: Opportunities for recognised qualifications and leadership training
• Free DBS check
• Employee Assistance Programme – support when you need it most

What you’ll do

As a Service Manager with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm to ensure the service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach.

In addition to the delivery of great care, you will ensure the service is fully compliant regarding health and safety management and fulfil statutory obligations. Working within budgetary requirements is essential and operating a financially sound service.

As a successful manager you will handle recruitment, on-going training, development and performance needs of your staff, ensuring the achievement of national minimum care standard requirements. You will also hold registration for the service.

This is a challenging yet really exciting opportunity, offering you the chance to grow and develop as a member of the LC management team, further enhancing their already successful career as a care professional.

What helps you shine here

• Recognised nursing or social care qualification and registration (as appropriate)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven experience in a supervisory or management role within care
• Excellent leadership, communication, and organisational skills
• A warm, supportive, and motivating approach
• Flexibility to travel and participate in on-call duties as required

About Leonard Cheshire

Established over 75 years ago, we exist to support disabled people to live, learn, and work as independently as possible.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.