Junior Sister/Charge Nurse Medical Short Stay REDDITCH

Job summary

An exciting opportunity has arisen to join us and work within a friendly, supportive and innovative team on Medical Short Stay Unit (MSSU) at Alexandra Hospital.

The unit admits patients 24 hours a day, seven days a week from the Emergency Department & Medical Same Day Emergency Care (MSDEC) and Acute Medical Unit (AMU).

The primary role of MSSU is to provide investigation and treatment for medical conditions as well as providing on going care and facilitating safe transfer and discharge out of the Department. We work closely with the Emergency Department, MSDEC and AMU, in order to improve and maximise patient flow.

We are passionate about improving our service and delivering high quality, individual care to our patients. Our staff are at the centre of everything we do. We engage with, and invest in, our nursing teams, creating an environment where all staff feel valued. We offer support throughout your time with us, with regular personal developmental reviews and individual objectives to support professional and personal development within the department.

Main duties of the job

The successful applicant will be required to work and manage all areas within the department and demonstrate a professional manner, clinical expertise and good communication skills in all aspects of their work. You must be comfortable working in a busy environment, juggling the different demands typical of a nursing role, managing flow from MSSU to the rest of the hospital and must possess the courage to do what is right for our patients. You will be required to support the ward manager with staff development, appraisals and sickness management. Ideally, the successful candidate will need a mentorship qualification to undertake and support student nurses on the unit.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest
Ensuring people feel cared for
Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job responsibilities

1. 1.1 Responsibilities for establishing and maintaining communication and relationship both internally and externally.
2. 1.2 Establish and maintain effective communication and foster good working relationships with all multidisciplinary teams, both internal and external.
3. 1.3 Provide and receive complex and / or sensitive information from patients and staff. For example, breaking bad news to patients, giving complex information about procedures and their outcomes, dealing with performance issues, holding staff meetings. Able to support and talk to distressed patients, visitors, and staff members.
4. 1.4 Responsible for cascading information to ward staff and chairing staff meetings from which minutes are provided.
5. 1.5 Make use of electronic internal / external mail and Internet systems as appropriate and necessary.
6. 1.6 Deal effectively with comments, complaints, or incidents that affect staff and users of the ward in accordance with complaints, risk management, or human resources procedures.
7. 1.7 Bring to the attention of the Senior Sister/Charge any factors which may adversely affect patient care or service provision.
8. 1.8 Report all serious incidents to the appropriate Manager/Director within 24 hours; these include Never Events, serious falls, and grade 3 or 4 pressure ulcers.
9. 2.1 Be knowledgeable about the specific care requirements of patients who may be admitted to the area.
10. 2.2 Be knowledgeable about current infection control procedures and policies and ensure all staff and visitors adhere to these at all times.
11. 2.3 Be knowledgeable about the risks of infection and take responsibility for minimising cross infection within the clinical environment, assist in giving information and placing patients appropriately.
12. 2.4 Be knowledgeable about all aspects of Acute Medical care.
13. 2.5 Ensure that patient care is evidence based and that the patients journey is streamlined.
14. 2.6 Use a wide range of knowledge in determining at the time of assessment or admission, the most appropriate and safe patient pathway.
15. 2.7 Identify, assess, and act accordingly at any point on the pathway including discharge when patients are no longer meeting the agreed appropriate and safe patient pathway.
16. 2.8 Assess and act upon potential problems or issues to ensure a safe, effective environment for staff, patients, and visitors.
17. 2.9 Identify, analyse, and act upon staff situations when there is conflict and / or deviation from Trust or local policies and procedures.
18. 2.10 Identify, analyse, action and discuss with Senior Sister/Charge Nurse as appropriate any change management issues that arise. Planning and organisational skills.
19. 2.11 Assist in planning of duty rotas or alter planned rotas to ensure maximum service delivery, standards of patient care and human, and resource management. Use e-rostering as it becomes available.
20. 2.12 Assist Senior Sister/Charge Nurse by utilising available resources to ensure safe and effective patient care e.g. periods of unplanned staff absence and / or equipment failure.
21. 2.13 Be aware of Trust financial position and target objectives and ensure that ward area is as effective as possible in meeting these objectives.
22. 2.14 Work with the multi disciplinary team to streamline care and shorten patient length of stay.

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