Pharmacist Manager Hatfield

What if your next pharmacy role gave you the opportunity to lead one of the most ambitious and innovative community pharmacies in the region? At Lincolnshire Co-op, we believe community pharmacy can be so much more than dispensing prescriptions. We're creating healthcare destinations that combine expert clinical care, outstanding customer experience and innovative health services to support healthier communities. That's where you come in.

Main duties of the job

Ready to shape the future of community pharmacy? This is more than managing the day‑to‑day operation of a pharmacy. It's about building meaningful relationships with patients, leading a successful team and helping shape the future of community healthcare. Every day will bring opportunities to:

• Use your clinical knowledge to support patients and improve health outcomes.
• Lead and develop a talented pharmacy team, creating an environment where people can thrive.
• Deliver a broad range of advanced and enhanced services that go beyond traditional dispensing.
• Build strong partnerships with local GP practices and healthcare professionals.
• Drive high standards of patient safety, governance and service delivery.
• Identify opportunities to improve and grow the services available to your local community.
• Create a welcoming and professional environment where patients feel supported and valued.

Most importantly, you'll have the opportunity to use your skills where they matter most helping people live healthier lives.

Job responsibilities

• Dispensing medications accurately and counselling patients on the correct usage of their prescribed medicines to maximise their benefits.
• Communicating effectively with doctors regarding prescriptions, suggesting changes or alternative treatments when appropriate.
• Advising on effective over‑the‑counter treatments for various conditions, ensuring patients have access to the most suitable options.
• Assisting patients in managing long‑term conditions by providing guidance on medication adherence and lifestyle modifications.
• Providing information about potential side effects and answering any questions patients may have about their medications.
• Delivering a range of health‑screening services, including blood pressure monitoring, diabetes screening and vaccine administration, such as flu vaccines.
• Promoting wellness by educating patients on preventive health measures and offering advice to support their overall wellbeing.
• Maintaining accurate records, tracking inventory levels and managing the Electronic Prescription Service tracker for efficient processing of claims.
• Overseeing the correct use of electronic tools to ensure smooth operations, timely claims processing and compliance with regulations.
• Maintaining up‑to‑date registration and staying informed on new pharmacy legislation and guidelines.
• Ensuring all activities comply with legal and professional standards, including secure storage and inventory control of controlled drugs.
• Reviewing labels, doses and preparation methods to guarantee safety and legal compliance in every aspect of dispensing.
• Organising team schedules, managing planning for annual leave and co‑ordinating the workflow of pharmacy technicians.
• Leading the pharmacy team in maintaining high operational standards, ensuring everyone understands daily tasks and adheres to best practices.
• Motivating the team to excel by delivering outstanding customer service, alongside promoting the Society's membership programme by educating patients on membership benefits.
• Serving as a knowledgeable resource for healthcare professionals, providing pharmacological information and recommendations as needed.
• Counselling healthcare providers on drug therapies, therapeutic alternatives, and the potential side effects of various treatments to support patient safety and effective care.
• Demonstrating a commitment to continuous learning and staying informed of new industry developments to enhance service offerings.
• Ensuring patient and colleague confidentiality is maintained at all times by following Society procedures.

Person Specification

Qualifications

• Educated to degree level in a relevant qualification, registered with the GPHC and eligible to work in the UK.

Experience

• Committed to continual personal and professional development.
• Excellent communication skills with a willingness to embrace new challenges and an ability to listen and engage effectively.
• A caring and empathetic approach to customer queries and concerns with an appreciation for sensitivity and confidentiality.
• Good literacy and numeracy skills.
• Ability to lead and manage a team effectively, coordinate schedules, and oversee day‑to‑day operational standards.
• Knowledge of Lincolnshire Co‑op, demonstrating values that would support our purpose and approach.
• This role is subject to DBS clearance.
• Excellent communication skills, demonstrating high levels of professionalism at all times.
• A methodical and accurate approach to practical tasks.
• A pro‑active, enthusiastic and confident nature and work with the team to contribute to the continued success of our Society.

Additional information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration.