At a Glance
- Tasks: Support NHS patient services, analyse data, and drive operational improvements.
- Company: Join Cora Health, a dynamic organisation combining expertise in healthcare services.
- Benefits: Up to 25 days holiday, wellness support, performance awards, and pension contributions.
- Other info: Remote work with occasional travel, excellent opportunities for professional development.
- Why this job: Make a real difference in healthcare while growing your career in a supportive environment.
- Qualifications: Experience in NHS or healthcare services, strong analytical and customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Remote with occasional travel to West London
Salary: up to £30,000
Contract Type: Permanent
Contractual hours per week: 40
Connect Health and Healthshare have come together as one organisation – Cora Health – combining our decades of experience in providing healthcare services on behalf of the NHS. We are seeking a proactive and results‑driven Operations Support professional to join our team in Northwest London. In this pivotal role, you will support the smooth running of NHS and healthcare patient services, working closely with the Operations Manager to analyse data, drive improvements, deliver excellent customer service, and ensure operational efficiency in a fast‑paced, KPI‑focused environment. The successful candidate will combine strong attention to detail with strategic thinking to support primary care/community services and contribute to high‑quality patient outcomes.
What you’ll be doing:
- Support day‑to‑day operations within NHS/healthcare patient services, ensuring efficient service delivery and compliance with safety and quality standards.
- Analyse, interpret, and present data to generate actionable recommendations that drive performance improvements.
- Monitor and report on key performance indicators (KPIs) to maintain a results‑driven workplace.
- Deliver outstanding patient/customer service, responding calmly and effectively to challenging situations.
- Collaborate with stakeholders across diverse groups using strong interpersonal and communication skills.
- Contribute to service planning, balancing detailed operational tasks with broader strategic direction.
- Identify opportunities for improvement and embrace new ideas to enhance service quality and efficiency.
- Provide administrative and operational support, including potential personal assistant duties as required.
- Assist with project and line management activities where needed to support team objectives.
What we’re looking for:
- Proven experience in NHS or healthcare patient services, ideally within primary care/community or diagnostic settings.
- Strong numeracy and analytical skills, with the ability to interpret data and make evidence‑based recommendations.
- Excellent patient/customer service skills combined with a calm, measured approach to challenges.
- Demonstrated passion, proactivity, perseverance, and entrepreneurial spirit in a results/KPI‑driven environment.
- Confident decision‑making with a good balance of attention to detail and big‑picture strategic awareness.
- Strong interpersonal and communication skills for engaging with diverse stakeholders.
- Drive for continuous improvement and openness to new ideas.
Why work for Cora Health?
- Generous Holiday Entitlement: Benefit from up to 25 days of holiday (plus public holidays) to relax and recharge. You’ll also get another day off for your Birthday. If you’d like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
- Wellness Support: Access a suite of health support tools and an employee assistance program for your well‑being so you can be at your best and be your true self.
- Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
- Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.
- Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.
Operations Support United Kingdom in London employer: Meeveem Limited
Meeveem Limited is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of Yorkshire. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive environment that prioritises work-life balance. Joining Meeveem means being part of a dynamic team dedicated to making a meaningful impact in the cardiovascular and endovascular sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support United Kingdom in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Meeveem Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Meeveem Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Meeveem Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Support United Kingdom in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Meeveem Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Meeveem Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Meeveem Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Meeveem Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Meeveem Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Meeveem Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
