Medical Information Lead London

Do you want to turn complex evidence into clear guidance that shapes real decisions and improves outcomes across the patient journey?

Purpose: Lead and evolve AstraZeneca UK's Medical Information function, shaping how healthcare professionals and patients access trusted scientific information, while driving innovation, digital transformation and excellence in customer experience.

Key Accountabilities:

• Lead the Medical Information team through multiple accountabilities ensuring visibility and alignment throughout AstraZeneca.
• Provide clear direction and motivation to team members, ensuring development and capabilities continue to evolve and team members operate at the top of their licence.
• Drive innovation and champion the use of responsible AI within Medical Information, taking smart risks and making business aligned decisions to optimise team activities and capacity.
• Set high standards within the business through compliance of ABPI Code of Practice, monitor and maintain team KPIs and vendor operations, and act as a Medical Information expert providing guidance to all areas of the business where needed.

Team Leadership:

• Provide effective leadership to the Medical Information team, ensuring high performance, efficient collaboration, clear accountability, and a culture that encourages innovation and continuous improvement.
• Develop and drive the long- and short-term strategy and operational plan ensuring delivery against it, including prioritising activities.
• Use creative problem solving and employ influence throughout the business to proactively remove potential barriers to team success.
• Actively contribute toward the growth, mentoring and training, and development of team members including recruitment, goal setting and delivery and capability build.
• Establish and monitor performance standards and metrics including overseeing third-party vendor delivery.
• Accountable for managing the budget for Medical Information within agreed limits and according to phased targets.

Cross Functional business partnering and advancement of MI innovation strategy:

• Provide oversight and analysis of the entire Medical Information content, finding opportunities to improve AstraZeneca UK’s services and customer experience.
• Champion cross-functional partnership as a key element of strategic alignment with the rest of Medical Affairs and brand-aligned commercial teams.
• The UK MI team are currently undergoing a transformational capability build to increase breadth of customer engagement and support the needs of the wider Medical Affairs function.
• This role will lead in the implementation and evolution of these new capabilities and activities and help the team navigate their refreshed remit.

Compliance and Governance:

• Ensure all Medical Information activities follow relevant legislation, procedural documents, company policies, and applicable codes.
• Maintain accurate and up-to-date personal training records.
• Provide expert advice on legislative and compliance matters, monitor compliance metrics, and promptly address any issues.
• Support audits, inspections, and associated preparations, and offer Medical Information expertise to cross-functional and Issue Management Teams.
• Ensure technical standards are maintained for enquiry handling, adverse event reporting, product recalls, and product quality complaints.
• Work alongside Medical Affairs and other relevant functions to deliver AZUK’s Named Patient Supply.

Essential Skills/Experience:

• Life science degree or appropriate professional qualifications.
• Experience of Leading Medical Information or aligned teams within the pharmaceutical or healthcare industry.
• Demonstrable knowledge of legislation governing medical information and pharmacovigilance in the UK and EU.
• Experience of external customer interaction.
• Strong ability to solve problems and drive digital or AI innovation.
• Able to demonstrate experience of creation and management of digital assets including websites, platforms, portals and chatbots.
• Ability to effectively influence and interact with cross-functional colleagues.
• Excellent written and verbal communication skills.
• Awareness of NHS customer groups and other key customers.

Desirable Skills/Experience:

• Healthcare professional qualification.
• Experience of pharmacovigilance.
• Product/therapy area knowledge for AZ brands/products.
• Knowledge of ABPI Code of Practice.
• Project management skills.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca? Here, your Medical Information leadership powers the full journey from scientific discovery to real-world use. You will work side by side with colleagues in science, safety, regulatory, supply and commercial to turn evidence into guidance that changes clinical practice. We use cutting-edge tools and real-world data to answer unmet needs faster, and we reinvest momentum back into research that advances the next wave of innovation. You will be encouraged to bring bold ideas, supported to test and scale them, and valued for kindness alongside ambition as you help shape the future of how patients experience our medicines.

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

AstraZeneca is a global, science-led, patient-focused pharmaceutical company committed to excellence in the research, development and commercialisation of prescription medicines. With approximately 90,000 people in 85 countries, our aim is simple: to unlock the power of what science can do, for people, society and the planet. From Clinical Development, Regulatory and Medical Affairs to Finance, IT, Digital, Manufacturing and Supply, the opportunities to make an impact are limitless. Our workforce reflects the diversity of the patients we serve – it is embedded in everything we do. We're at our best and most creative when we seek out different perspectives, experiences and strengths. At AstraZeneca, you'll have the chance to grow your abilities, skills and knowledge constantly in a place that never stands still. Discover why we're a great place to work and see what science — and you — can do.