At a Glance
- Tasks: Lead marketing compliance efforts and ensure regulatory standards are met across campaigns.
- Company: Join the UK's largest online pharmacy, committed to patient care and social responsibility.
- Benefits: Enjoy competitive salary, hybrid working, and extensive health and wellbeing perks.
- Other info: Be part of a Great Place to Work with regular social events and career development opportunities.
- Why this job: Make a real impact in healthcare marketing while growing your career in a supportive environment.
- Qualifications: Experience in marketing compliance and a solid understanding of UK regulations required.
The predicted salary is between 55000 - 55000 £ per year.
Department: Information, Security and Governance
Employment Type: Full time
Location: Leeds, England, United Kingdom
We operate a hybrid schedule, 1‑2 days a week in the office.
Salary: £45,000‑£55,000 per annum DOE, plus up to a 10% annual discretionary bonus and our extensive benefits.
Contract type: Permanent
Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
Benefits
- Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Family‑friendly
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Health & wellbeing
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
- Career growth
- Strong commitment to CPD, training and professional development
- Time off & flexibility
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
- Everyday perks & exclusive discounts
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Culture & community
- Regular social events throughout the year
What you’ll be doing?
- Own and operate the end‑to‑end marketing compliance operating model, including campaign intake, risk triage, review, approval, documentation and audit trail.
- Design and maintain a risk‑tiered triage framework with clear service levels, decision rights, escalation routes, and documented rationales for compliance decisions.
- Embed PECR‑compliant, consent‑led direct marketing governance across CRM channels (email, SMS, push, in‑app), working closely with CRM and data teams to ensure appropriate consent logic, suppression, objection handling and evidence retention.
- Establish and maintain clear guardrails distinguishing service versus marketing communications, supported by decision trees, examples, and approved language.
- Apply UK GDPR controls to marketing targeting, segmentation and profiling, with particular focus on health inference, special category data risk, transparency obligations, and automated decision‑making considerations.
- Provide expert advice on CAP Code and ASA advertising compliance, including claims substantiation, responsible healthcare messaging, misleadingness risk and vulnerable audiences.
- Own sector‑specific healthcare advertising compliance, applying MHRA, Blue Guide and NHS‑related rules, with clear escalation and sign‑off for higher‑risk materials (e.g. medicines‑related or condition‑specific communications).
- Ensure effective cross‑functional alignment between marketing, clinical governance and compliance teams so that clinical claims, safety messaging and risk statements are accurate, approved and consistently applied.
- Set and enforce compliance standards for agencies, affiliates and partners, including onboarding requirements, contractual guardrails, ongoing assurance and remediation of recurring issues.
- Drive training, monitoring and continuous improvement, delivering role‑based training, running audits and sampling, supporting complaints or escalations, and reporting on risks, trends, improvements and KPIs to senior stakeholders.
Who are we looking for?
- Hands‑on experience in marketing or advertising compliance, privacy‑in‑marketing, or a closely related regulatory‑facing role.
- Experience reviewing and enabling multi‑channel marketing campaigns, including CRM (email/SMS/push/in‑app), paid media/social, website content, and affiliates or partnerships.
- Practical knowledge of PECR as applied to electronic direct marketing, including consent, soft opt‑in, suppression and objection handling.
- Applied understanding of UK GDPR in marketing contexts, particularly lawfulness, fairness, transparency, data minimisation and purpose limitation.
- Experience managing profiling, targeting and segmentation risk, with a strong grasp of health inference and special category data considerations.
- Solid working knowledge of CAP Code / ASA advertising standards, especially claims substantiation and responsible healthcare messaging.
- Experience operating within regulated or high‑scrutiny sectors, ideally healthcare, pharmacy, financial services, insurance or similar environments.
- Track record of improving speed to market and reducing rework, through playbooks, templates, training and effective intake or approval models.
- Experience managing agencies, affiliates or third‑party vendors, including compliance onboarding, guardrails and ongoing assurance.
- Ability to translate complex regulatory requirements into clear, practical guidance that supports marketing teams while managing regulatory and reputational risk.
Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift. Pharmacy2U collects and processes personal data in accordance with applicable data protection laws.
Regulatory Compliance Lead (Marketing & Communications) Leeds employer: Meeveem Limited
Join Pharmacy2U, the UK's largest online pharmacy, as a Regulatory Compliance Lead in Leeds, where we prioritise colleague experience and foster a positive, open work culture. Enjoy competitive benefits including flexible hybrid working, professional development opportunities, and a strong commitment to health and wellbeing, all while contributing to our mission of delivering patient-centric digital healthcare. With regular social events and a focus on community, you'll find a rewarding environment that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Compliance Lead (Marketing & Communications) Leeds
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Meeveem Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Regulatory Compliance Lead (Marketing & Communications) Leeds
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Meeveem Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Meeveem Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Meeveem Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
